"I purchased Microsoft Office 2007 Professional from Baseline Software in reliance upon their representation that it was compatible with Windows 7 and their guarantee that they would provide a full refund if there was any problem installing the software. I could not get the software to install, and I called for a refund. They refused and told me I needed to talk to Microsoft Technical Support. I did, and after 3-1/2 hours on the phone with Microsoft, they concluded that at least part of the software was incompatible with Windows 7 and could not be installed. I wrote Baseline and have received no offer for a refund as they "Guaranteed". I will never deal with this company again. Their guarantee is a sham."
"I was impressed how simple it was to shop for InDesign on Baseline Software. It was easy to shop for the software I wanted. Just as I believe that Amazon.com is a classy outfit, I now believe that Baseline Software is as well. Thank you for making my decision easy and the process effortless."
"I ordered the Microsoft Office Professional 2010. The process was simple, delivery was rapid, installation was quick, clean, and trouble free.
I would and have recommended Baseline Software to several associates and friends. RER, New Jersey"
"I ordered a copy of Adobe Acrobat professional. The price was very good. I had absolutely no problems downloading the software and setting up the program."
"I received confirmation quickly. Software arrived quickly and has worked great. Very satisfied with Baseline Software. Will use them again."
"i had look everwhere for the best price i could fine on the software i purturce and baseline had the best price i save over 500 dollars if i had got the software anywhere else not only is there prices less than anyone else they ans all my questions fast and promp helping ease my mine about the shipment untill it got hear it also got hear in 3 days 2 days befor it was expected hear that means they ship it right away even when they had planty of time to ship i took the free shiping 3 to 7 days and after i got my shipment i had a few questions that i sent them a e-mail and in less than an hour i got my ans very frindley and prof service i would tell anyone to use them for ther needs with out worrie thanks baseline "
"My software order showed up timely and was exactly as promised and worked great. Baseline Software will be one of my very first places to shop for any new software purchases. "
"My most recent experience with Baseline Software was excellent. All of my prior buying experiences with Baseline have been very positive in every respect. I would highly recommend them for great service and value!"
"Delivery is as promised. Have dealt with this reseller before and they live up to their claims. Very trustworthy as they answer questions promptly and deliver as promised. I feel safe placing any order with them. Have ordered both MAC and PC software from them and never a problem with installation. All worked as promised. "
"I was very pleased with my purchase process. I spoke with customer service and they were very helpful. My product was delivered on time and in excellent condition. I would purchase from Baseline again."
"I am very happy with my purchase from Baseline Software. I bought Flash Professional CS5 for the lowest price I found anywhere, and it arrived quickly. As Baseline's description page for Flash warns, the package does say "education edition" and that an academic ID is required, BUT the software is indeed the full version with no ID needed. I like the straightforward language of the site and I trust their guarantee. This will be the first place I look for software in the future.
One thing that threw me was not being able to see the status of my order online. I eventually found the reason in the FAQs (they say it's not necessary because they ship so quickly)."
"At first it was hard to believe the deal being offered at Baseline - Adobe CS4 Suite for under $500, but after some more research I took the chance and I couldn't be more pleased when the order arrived - I am a convert!"
"I cannot find any fault with this company. Their prices are excellent in comparison to other online firms, the product is good, delivery was prompt, and customer service is quick to respond to inquiries for help."
"This is the first time that I used baseline software and I have to say that I was totally impressed. I have dealt with the major sellers in the past and their prices and service made you think they did not care. Baseline got me great service. The product shipped when they said it would and arrived a day early. Thanks Baseline..
Tom T. Cedar Rapids, IA"
"Ordered Adobe Photoshop CS4 and had a great experience. I specifically needed CS4 because I alreadh owned a CS5 upgrade that I couldn't use because I found out on trying to install it that the software I was trying to upgrade was counterfeit. Baseline sent me real, registratable software that Adobe had no trouble accepting. Baseline was the 3rd vendor in a 6 week ordeal to find the software. One vendor sent me the wrong software (a CS4 design package that wouldn't allow upgrade of the Photoshop by itself), one sent me counterfit software. If I'd gone to Baseline first it wouldn't have taken me 6 weeks to sort out.
Because of my other two bad experiences (three if you count the initial counterfeit software that I'd purchased and tried to upgrade) I was nervous when Baseline's Photoshop CS4 arrived. It was in an unsealed container. On loading it said the language was "English (International)." Thought, okay, this is going to be your 3rd counterfeit. Couldn't have been more wrong. Adobe instantly accepted the license number for the CS4 installation and my CS5 upgrade. So 6 weeks later I now have a working Photoshop on my computer. If I'd gone to Baseline first I would have save a lot of time and discussions with my credit card company getting refunds. Thanks Baseline. You sent me just what you said you would (who would have thought that wasn't the usual exprience of people buying software). I will use you again. "