"I was very disappointed with the two prints of ceramic tilework in the Alhambra I ordered from Barewalls. The quality of the reproduction was poor, the colours were weak and did not correspond to the images that I had seen on the company’s site. The paper used was flimsy and of low quality, and the products gave the impression of something that could easily be run off on the cheapest printer. At the same time I ordered from Barewalls, I ordered similar products from Fine Art America, which had the same price. When these arrived they proved to be high quality reproductions printed on high quality photographic paper and I was fully satisfied. I wasted $100 and certainly won’t be buying anything from Barewalls again. "
"I ordered a print of a very famous wine Château to frame and hang in my wine room. The package arrived promptly but to my utter dismay, the entire bottom third of the photo was so blurry and out of focus, it couldn’t possibly be framed and displayed. Also, the medium it was printed on was VERY cheap and flimsy. It was worth maybe $9.99…..definitely not the $69.00 I was charged.
The return process was hassle free but unfortunately I had to eat shipping costs both ways. It ended up costing me just over $30.00 for absolutely nothing. This was my first and last experience with this apparently dubious entity."
"They want to be notified before I return items, but their website won't accept any correspondence. "
"I wanted a poster of an obscure church in Europe to give to a friend with sentimental ties to the place. Initially all I could find were copyrighted "artistic" photographs selling at exorbitant prices. Then I stumbled upon Barewalls and found a very reasonably priced poster of the church I wanted. The poster arrived in a few business days and in excellent condition. Quality of the poster was quite satisfactory. Very happy with the experience"
"I ordered and 8"X10" poster/print. When it finally arrived, supposedly it was shipped first class but it took over 10 days to arrive. When it did arrive the envelope had been creased as was the print when taken from the envelope. The shipping was only $1.19 but yet I was charged, when I called to inquirer about difference I was told the remainder was in handling. So this causes the question of why was the product damaged when it arrived, surely the packaging should have been enough for the print to not bend.
The print medium is 8"X10" photo paper the actual print is only 6"X8", I could have printed this on my own printer for a cost of $0 as I have ink and photo print paper.
I have sent a letter to my credit card company requesting a full refund, I would return the print if BareWalls.Com would send the free return label.
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"I placed an order for 5 posters on January 18th. Shortly afterwards, I received an email that two of the posters were discontinued. A few weeks later, I got an email that a 3rd poster was "backordered". When I emailed on March 4th wondering where my posters were, I received the response that this 3rd poster was also discontinued and unavailable. It's March 21 and I have no posters yet. Interestingly, all of the "discontinued" posters are still shown as available on their website. What a total scam. Don't waste your time or money. "
"One month after placing my order I chased it up only to find it had been cancelled. I received no e-mails to tell me so and the money was still in their account. I wrote quite a long e-mail with my concerns. I was refunded immediately and received a very brief and insincere apology. I will not be using them again."