"Had several emails indicating product would arrive 5/27. Not here yet..."
"I ordered a scanner and had no idea that it didn't come with the cord that you need to use it. I don't read all the fine print when ordering something. I just find what I'm looking for and order it. I would suggest a pop up when ordering things that don't come with everything you need asking if we'd like to add the important items to our cart right at check out. "
"Barcode Giant is totally AWESOME! I'm a customer for life!"
"Easy to buy, good product and very good service."
"With the help of the sales rep the order was placed with no hassle and was done in a matter of minutes. Thanks again for the help, will continue to order through you."
"I ordered from barcode giant based on product availability and shipping speed first, and price second. What I ended up with was the part I needed really fast at a price that was great.
We ordered at 430pm and had the part by 1030am the next morning!
We will certainly order from them again when product availability and shipping speed are a concern.
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"Hard to say whether I am satisfied or not since both products I ordered are on back-order. It would be nice if the website better represented actual inventory levels and I would have known up front whether I could order it or not. Fortunately, I am not in a rush for the two items and waiting a couple of extra weeks is not necessarily a bad thing."
"Barcode Giant got us printers extremely quickly when we needed them on two separate occasions. Both printers are working great and we are happy! Plus they are one of the least expensive vendors around!"
"I have placed multiple order with Barcode Giant. The prices are great! The shipping is always fast - when the product is in stock. Unfortunately, it looks like products are ready to ship even when they're 4 weeks out on having inventory.
Returns processing is sloth-like slow. I ordered the wrong trigger handle ( no image to compare, and four different trigger options are listed ) and needed an RMA. This is molded plastic, not complex electronics. I ordered the wrong part, I need a different part - please take this back and process a new order for the right piece. I'm told it can take upwards of 30 days for them to complete the return, and refund my credit card. Of course the fact that the proper part isn't really in stock and won't be for around 4 weeks is icing on the cake.
I've never had a bad experience with this vendor before, so I will continue to look to them as an option. However, there is room for improvement. "
"I am IT guy and anything that plugs into the wall guy for our company. Recently, I started using Barcode Giant for much of or needs. Many times Barcode Giant beats pricing of many other competitors. Products have always been in good condition and their customer services/sales reps are approachable and easy to work with. I will continue to go to Barcode Giant for all my needs concerning scanners and printers.
My only complaints, I feel like their check out process is a little awkward on their website. It would be nice to have an instant printable verification after processing my order. This may be something I am missing. Also I am spoiled but I could go with a little bit faster shipping and order processing.
Like I said I will continue to come back!!!
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"We always get outstanding customer service from Barcode Giant employees & their experienced staff is very helpful! Shipping is expedited quickly & prices are very competitive! Highly recommended!!!"
"Excellent customer service and quick turnout with price quotes and shipping products to customers.
They are also very proactive and innovative when it comes to working with Customers in finding products and parts that are needed to upgrade, re- purpose products that enable customers such as us - with cost constraints to continue to get use out of existing equipment.
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"We were having trouble locations some hard to find items and found them here. Their communication on the status of the order was first class. The only thing that kept it from us giving it 5 stars was there was a drop shipment from a third company and no reference to Barcode Giant on the paperwork. The product got delayed being delivered to the person who needed it because they could not figure out who it belonged to. I would use them again"
"good service and products overall. satisfied and will continue to do business.
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"Fast shipping. Excellent customer service"