"Item arrived in perfect condition, fast shipping. "
"I ordered OR Highcamp Mitts after watching a video by Luke. I usually buy from REI but could not find what I wanted in their store, or any stores in my area. Never ordered from Backcountry Edge before but decided to give it a shot. Process was very easy, customer service answered after two rings, product came 3 days after the order was placed, mitts are perfect in every way! Thanks for the great experience, guys! I'm a happy camper (and skier) now that I found a great place to find outdoor gear and apparel. I'll be ordering again soon I'm sure! "
"I ordered a vest on 1/21 in Seattle, WA. Not only did they have the best price, they also shipped it to me for free and I received it 1/24. Very impressed and will surely order from them again. Keep up the great work!"
"I have stopped shopping at REI because of their anti-gun policy. In the past I have made purchases at backcountry edge and was satisfied. So I returned to them. While looking online I found something on a persons Christmas list. So I called to see if I could get it in time ,and was told that item is very popular and was out of stock. So I looked for an alternative. Having found one I called back and asked the difference ,when told it was very similar I asked if I could have it by Christmas, I was told since it was only going too the other side of the state and would be shipped today, probable. So I ordered it. The next morning it arrived. "
"I've been buying on here from April. All orders have shipped on time and any questions sent to customer service have been responded to promptly. Great rewards program!"
"I bought a BA Copper Spur and a Megamat from Backcountry Edge. Both came super fast with free shipping and even better yet, they both were 20% off. I will do business with them many more times in the future. BTW, their review videos on youtube are well done and very helpful"
"Our Boy Scout troop were looking for some new tents and going on this site we found the ones we were looking for ( Marmot Limelight 3p ). The tents were on a 30% markdown but we could not get them right away. When I talked to Shane, she said they would honor the sale price when we could order the tents the following week even though they were back to full price. We ordered 3 of the Limelights and 3 of the Marmot Catalyst 3p. They were shipped out the same day we ordered them and 2 days later they were delivered. I does not get any better than that!! Our hats off to Shane and Backcountry Edge."
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"Ordered a backpack that was on back order, Taylor (gear specialist) was extremely helpful in providing guidance. When the pack was available from the manufacturer (which wasn't too long), I called Taylor and had the backpack in 3 days. Nice to see a company that actually is customer service oriented. Bookmarked their site, I will utilize them for future purchases!"
"Excellent shopping experience! I got free shipping and my order came in 3 days!"
"I had to exchange a nano puff jacket for a different color. I mailed it back on Tuesday. I received the new coat on Friday. I didn’t pay any shipping for the exchange. That was so fast. Impressive."
"I've ordered two items from Backcountry Edge and they both arrived very quickly. The first was a backpack that received great expert reviews...but one that just did not fit me comfortably. I gave them a call to try a different backpack (I had narrowed down to 2) and Becky actually steered me toward the choice that was a more economical option. It arrived in the mail yesterday and is absolutely perfect. I will be returning the first and their return process appears to be VERY easy.
I live in a rural area where we do not have stores close enough to allow us the opportunity to test out a number of products. Backcountry Edge has video reviews of many, many products and I find them very helpful.
I will be doing a LOT more business with this company in the future. In fact, they will be my "go-to" for all my hiking and outdoor gear. "
"Awesome delivery time! Great product!! I will definitely order more items from Backcountry Edge. Thank you to everyone that made my purchase a great experience!! Aloha from Hawaii!!!!! "
"Superb store. Best prices. Outstanding service. Super-fast shipping, which saved my **** more than once. Their videos are also excellent. THANK YOU."
"First time purchasing from Backcountry Edge. I've loved their product reviews for years but wanted to take advantage of a sales coupon on a large ticket item. I contacted customer service to inquire as to turnaround on getting the tent and they responded promptly. It was shipped same day that I ordered it and arrived the next day. It was an Ultralight Tent and they did well packaging it for protection in transit. Will definitely purchase from them again! They're on my list of top gear places now!"