"I ordered an engine air filter from BMW Northwest it took a week to get here and found the wrong part number was sent. When I called, they wanted me to pay return shipping!!! The guy on the other end of the line was belligerent and NOT customer focused, at all.
I don't recommend doing business with this org., period!"
"Fast shipping with BMW Northwest. I have used them a few times for dealer only parts. "
"I dont know why but I entered my payment info twice including payment verification by my credit card company.
You might want to check your site to see if there is a problem with the payment site."
"it was difficult originally to find the correct part but once you realize that bmw used up parts from 2000 and earlier on some 2001 vehicles it became easier. the only thing I could add is that you should include actual photos of the part for easier comparison."
"I really love the minimal markup you put on your genuine BMW parts. Where I live they are gouging me with their markup. I have to deal with shipping but that’s okay."
"Was super simple to find exactly what I was looking for. Checkout process was pretty standard and easy as well! Highly recommend."
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"This was a seamless transaction and the prices were unbelievable "
"pretty darn simple ....I hope"
"Good price and fast service.."
"I was on the search for a rare part for my e53. Northwest was able to help me end that search with minimal hassle. Thanks!!"
"Excellent communication along with fast delivery! "
"BMW Northwest in Tacoma always has the best BMW OEM prices and fast shipping. I always shop there even though I live in southern California. When I escape the hell-hole that California is and move to Texas, I will continue to shop at BMW Northwest! "
"Very deceiving advertising- great retail price and then the add-ons:
1. show up in person to pick up the part and you are charged $10
2. I am a citizen of the state of Oregon (no sales tax) and I am being charged with Washington State Sales tax- wow.
3. Hopefully they have the part when I arrive. this is likely my last transaction- I would rather buy the parts from New Jersey- no hidden charges. "
"I ordered a few things needed for my 2003 BMW 530i - parts that were hard to find about anywhere else and at a better price than I "