"The prices were real close to the lowest I could find but when I added the shipping I came.out ahead of even the cheapest, hands down the best price overall, thank you!"
"Good product nice price hope good quality "
"Had exactly what I needed, good price and received them quickly."
"A little tricky to make sure parts were ordered and on the way. But once over this hurdle all seems OK. Terrific people to help in the order guide process, thank you so much. You are awesome, great help!!"
"No issues encountered in placing order"
"The experience excellent. "
"Order a right outside mirror for my 2011 528i. website said this was the mirror for my car, Cost Approx $110. Came with other parts that was correct. I followed their protocol for returns but they refused because they said it was an electrical part. Does not make sense to me. Another attempt to reach out connected to an refund specialist who said she would try to get an exception to give her 2 business days. been 10 days or more and no word. Would not recommend dealing with this company."
"gooood normal like thank you!"
"Great place to find the parts you need for dyi projects."
"The part came fast, packaged good and works great"
"Was looking for a little piece of trim for my BMW and i found it, in matching color!"
"Ordered the same part in two occasions. Orders were accepted and , within 1-2 days, cancelled due to “item no longer in stock and future availability is uncertain”. Your site and item availability should be kept up to date to keep from wasting buyers’ time"
“We apologize for the inconvenience you have experienced with our website. We understand the frustration of ordering a part only to have it canceled due to stock availability. We are continuously working to improve our system to ensure that our inventory is up to date to prevent situations like this from happening in the future. Thank you for bringing this to our attention.”
"Shipping expenses are far too much. Almost 12% of a $750 order. If I didn’t need the items quickly, I would have shopped elsewhere. You need to fix this. "
“Thank you for your feedback regarding the shipping expenses. We apologize for any inconvenience this may have caused you. We will review our shipping costs to see if there are any adjustments that can be made to provide a better experience for our customers. Your input is valuable to us as we strive to improve our services.”
"I received allthe parts but the part No. 51-12-7-495-552 came broken I just ordered another one with this Transaction No. O-5D845391NV3221130, from pay pal., please check it out and please send it with extra protection..
"
“I'm sorry to hear that you received a broken part of your order. Thank you for bringing this to our attention.”
"Arm and leg still attached thanks too this parts store"
A rep from BMWPartsDeal, OrderSupport, has responded:
“We are sorry to hear about your experience with our return process. We understand your frustration and we apologize for any inconvenience this may have caused. Please know that we take customer feedback seriously and we will make sure to address this issue internally. Thank you for bringing this to our attention.”