"It was a wonderful experience shopping with aztek computers. 5 out of 5 for service ;)"
"Found a product on their web site. Great price, beating their competitors. Ordered the part and was invoiced. Then, received an email stating that the part was not available, and that the vendor increased the cost by approximately $40. They explained to me that I could either pay the difference, or cancel the order. Very disappointed that they offered a part for a price, then stating it was out of stock and that justified the ability for them to charge me an additional $40 on my order. I would not do business with this vendor."
"When I had a question about a hard-to-find part for my copier, they responded to my email almost immediately, which in itself, almost blew my mind! But when they actually had a part that I, literally, could not find ANYWHERE, I was thrilled. AND they shipped it to me in 3 days. The customer service was outstanding, and I am a very happy customer."
"We love aztekcomputers the have great products."
"I was looking for quantity two of a hard to find item and called to confirm availability since the website showed a large number in stock. The customer service rep stated that the item was in stock so I placed an order. Four days later I had not received any kind of shipping update so I called customer service again. I was told that the item was out of stock and may take weeks to ship. I confirmed that the website still showed stock and asked my order to be cancelled. This company obviously has no handle on whether items are in stock and the stock status on the website is an outright lie.
"
"They have terrible customer service. After not sending the item I bought through rakuten.com (after waiting 3 times the estimated shipping time) I contacted them asking for an update and they never replied. I had to get help from rakuten.com to contact me on their behalf and they still didn't respond. 15 days later they responded to rakuten.com and lied saying they already sent me an email but they never did. They are liars and very shady. Do NOT do business with them."
"Horrible customer service. Went back and forth with them after my card couldn't go through. I couldn't understand the person from the call center. Even went through Paypal over the phone and they still couldn't figure it out. It took 3 days of messing around before I finally cancelled my order. Save yourself some time and a headache and buy from somebody else. You will thank me later."
"Well, they did have the item i needed and couldn't find anywhere else, but...not only was the price jacked up (i can almost allow for the fact that they were the only source) but the shipping is ridiculous. $12 shipping for an item that weighs ounces, isn't all that fragile, and costs $35?"
"I've never ordered from you, so this is my first. The price is great!!! thanks, Diane"
"I placed an international order, about 10 days later my credit card got hacked.
listen to all the reviews and don't give them your card details.
ITS NOT WORTH THE RISK !!!!
IT NEVER IS
"
"POOR SERVICE!!!! placed a order for a keyboard said it was in stock on line a couple days later no update on the status of the order so i emailed them and got a automatic response saying it is out of stock. Well I asked whats the time frame im looking at when are you getting any other in and so on. I have sent a total of 5 emails tried calling them no luck either, out of those 5 emails I got 1! automatic response and that was it. I even ordered A keyboard from CHINA and they updated me on my status and they didnt even type in any way proper English! at least they tried to update me on my order....here no they can care less about you no CUSTOMER SERVICES what so ever. And my keyboard from CHINA already came in the mail and where is my order from this place? yup hasent changed in 2 weeks havent even shipped it out yet. They just want your money! STAY AWAY FROM THIS PLACE go anywhere but here!!! To be honest giving them 1 star is being way way way too nice. Dont trust this place at all you will be disappointed just like the rest of us. THIS PLACE SUCKS! STAY AWAY!!!!!"
"Tried to order two laptop harddrives.
Website was wonky and kept returning "page not found" messages when I tried to finalize the order. Finally switched my payment method and the order completed.
Went to account order status to doublecheck particulars, and found the orders previously listed as "page not found" listed as completed.
Called 800 number to ask that duplicate orders be cancelled, got message, left message with order numbers and my phone number for a callback.
Heard nothing from Aztek for over a week. Website still listed duplicate orders. Attempts to cancel online resulted in "page not found" message again. Called 800, got human, found none of the drives had even been shipped, a week later.
Cancelled orders and called Walmart to order a unit I could pickup to satisfy customer today. "
"Aztek Computers to number one, hi hi."
"i ordered a monitor and it's been a week but they havent shipped out yet because my shipping address was not the same as the billing address. Called them up so many times. Slow process. Now they are asking me to verify my email address just because mine is end with .jp! Ridiculous!! I just called them again and cancelled this order.Unsatisfied! Wasted my whole week for nothing!"
"Because of several various problems with this company I have now been waiting 94 days for my order to be sent. Originally I waited 3 weeks to receive my product in the mail. Eventually I contacted customer service for an explanation and they told me there was a problem with my order but I needed to call to fix it. They told me to call before 5 on week days but they never told me which time zone so after several attempts of trying to call on my lunch breaks I finally called at 3 am to verify the order so they could send it. I waited another three weeks and did not receive the product so I checked the order online but now finally they say they don't even actually own the product after all. They don't know when, if ever, I will receive it. When I go online to cancel the order the website says I can't cancel the order because "oops!" the page does not exist. Now I'm contacting them AGAIN so I won't be charged several months from now for a product I've already waited 94 days to receive.
The only reason I put up with them for so long was because the item is listed $20 cheaper than any other site! (It's probably because this company is disorganized and they didn't even have the item to begin with)."