"Sadly we did not read the reviews for this company before ordering from them but they deserve ZERO stars.

We ordered a TV and paid nearly £400 and were instructed it would be delivered to our address in France by the 1st June 2016 (one week later).
The 1st June came and went with no TV and no contact from A-Z Europe. We spent considerable time trying to make contact via telephone before we finally got a response. We were told there were problems with the delivery company but that the TV would be delivered by 8th June, and a confirmation email would be sent just prior to confirm this.
Again, the 8th came and went with nothing. We again spent a great deal of time trying to contact A-Z Europe. We finally made contact, the "customer service(!!!!)" advisor told us he would look into the problem and call us back. He hung up before even taking a number. We called and called again but with no response.
I sent several emails including one where I threatened to write a scathing review and demand the bank investigate if A-Z Europe did not make contact within the next day (sent on 9th June).
It is now the 27th June. We have heard nothing, have received no TV but they have walked away with our money.
Luckily our bank are going to try to retrieve our money back, but I would urge everyone to AVOID THIS COMPANY AT ALL COSTS.
They are scammers and thieves and we can not understand how they are still operating. It is criminal.

DO NOT USE THIS COMPANY!"

"Buenas tardes.

Empezaré por decir que miré unas cuantas opiniones, y decidí lanzarme porque de entre todas las malas había alguna buena... Error!! Al principio te escriben muy rápido, son amabilísimos; luego, una vez les has pagado, desaparecen, y no contestan ni dan soluciones.

El producto que compré estaba "disponible para entrega" a un precio. Desde que hice el pago, día 31 de marzo, mi pedido aparecía "tratamiento (processing)", con fecha de entrega 4-7abril. A día de hoy, 2 de mayo, sigue en "tratamiento", y no me han contestado a ningún mensaje pidiéndoles una solución.

Pecando de buena fe, y haciendo caso a los pocos mensajes "buenos" que tenían, decido tener un poco de paciencia, por si han tenido algún problema con su proveedor, o si no me han contestado porque están hasta arriba. Es entonces (sobre mediados de abril) cuando veo que el producto que he comprado a un precio, lo han modificado (a la baja) y sigue apareciendo el "entrega inmediata". Entonces acepté que era una estafa.

Comuniqué el hecho a mi tarjeta de crédito, y estoy a la espera de devolución de mi dinero (que espero que se produczca).

Explicación de la estafa: yo vendo a nivel Europa (más de 500 millones de habitantes) unos falsos productos a un precio atractivo, y ofreciendo mil garantías. Asumo que voy a tener reclamaciones, y que en último término las compañías de las tarjetas me "quitarán" el dinero de la cuenta. Las personas que paguen por transferencia lo tendrán aún más crudo: ponte a pedir que te devuelvan una transferencia!!

Sigo: con esto, tengo unos ingresos de dinero, por un periodo fijo mínimo (entre que reclamas, te marean, te dan largas...) de 1,5-2 meses, en los que puedo invertir ese dinero en lo que me dé la gana. Llegado el pungo, tengo a un par de "colaboradores" escribiendo valoraciones positivas en webs, y a otros respondiendo teléfonos y correos con unas pautas preestablecidas.

Llegado el punto, echo la culpa a los proveedores, "devuelvo" el dinero tirando de nuevos pardillos que compran (estafa piramidal) y mantengo el chiringuito abierto, lucrándome con lo que pueda sacar de beneficio financiero, y apropiándome de aquellas compras cuya reclamación no llegue a buen puerto.

Por favor, no compren en esta página, y si han tenido una experiencia parecida, cuéntenla: que las dos opiniones aisladas (probablemente falsas) buenas no hagan el suficiente ruido."

"NEVER EVER USE THESE PEOPLE.....
goods did not turn up, same old story, in a queue to get a refund.. that was November 2015 and it is now March 2016. Either they have a 1 year old in charge of refunds or they are just your typical scammers who will hopefully be shut down.
Appalling service and keep as far away as possible.
Have contacted legal services so hopefully they will do something about them.
Lesson to learn if no telephone number or link that works keep well clear!
"

"AZ-EUROPE=SCAM !!!!!!

I was waiting for my order for 20 days. After that I've contacted Az-Europe.eu to ask where is my order.
They replied that they are waiting for second product I've ordered because it's no longer in the stock. When I've checked their website product was still in the stock.
I've canceled my order. After a month my money was not refunded and shop does not communicate.

I WANT MY MONEY BACK SO I FILED CRIMINAL COMPLAIN AND CHARGEBACK CLAIM FORM FOR MY BANK.

Avoid to shop in this online shop






"

"My experience with AZ-Europe shares elements of all the other terrible reviews posted. The receptive customer service would alter the delivery date because the item was being restocked. After a couple of weeks I asked for a refund to which they agreed but it never happened, so I contacted my bank who got my money back. This whole process took about six weeks.

The only reason I went through AZ-Europe was because they were the only website that claimed to stock the item I was after. If you find this to be the case for yourself, I urge you to reconsider as it should be assumed that they are lying and will take your money with no intention of returning it.

If for some reason you decide to purchase from this website that is run by maggots, please do two things. Do not pay them using credit from your paypal account. If you do this then your bank cannot help you. Second, and probably the only good thing about the whole experience, is that you have an opportunity to write a terrible review of your own. If everybody does this and posts it everywhere possible, the reputation of this website will steadily degrade until there will be nothing left of them."

"I ordered an Xbox One bundle from AZ-Europe in July. No mention of any stock difficulties.
They took payment immediately.
As at November I still havent had the goods, and although they keep telling me I am in a queue for refunds they also tell me that these can take a very long time...
I had paid by credit card so called the card provider and they reversed the transaction. I got the feeling the company were known.

I wont deal with them again.
If you must, and you want to be able to get your money back if they dont ship - be sure to put all of the purchase on a credit (not debit) card."