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Verified
5/5

2005-03-24

"Received what I ordered at price stated - no suprises. Equipment in perfect condition, was installed and working withing 2 hours.. No rebates to hassle with, either."

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Overall quality of the company
Is trustworthy
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Is committed to quality products and services
Likelihood of customers making future purchases
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Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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5/5

2005-03-11

"Wow! This is the third time I've dealt with Frank Ramos at AxentMicro in the past 5 months. He has been absolutely wonderful! I've been having HP MultiFunction problems and he has made the problem much less of a problem!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-09

"EXCELLENT. Low price and high ratings is what brought me in. I ordered the product on March 1 and received product March 2. Product came as advertised. In this day and age of internet scammers, it is refreshing to find a company that completed the deal as was promised. Would definitely recommend. "

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N/A
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-03-02

"Axent Micro was a great company to do business with. Not only were they the cheapest price I could find, but I received my order promptly and on time."

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Value the company offers
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Overall quality of ordering process
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Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-02-11

"That is it! Their prices are quite reasonable and they are putting the customer to the first place. I had a very good buying experience with them lately.

I searched the item ( Bluetooth mini mouse with bluetooth adapter) through froogle. AxentMicro was one of the best in terms of price. I've checked their reviews through resellerratings.com and saw that they are nice and reliable with great customer service. Then, I decided to go with them. Just couple hours later of my online order, the item has been shipped. Because of a technical problem their web site was experiencing that day I needed to call their customer service to track the item. Frank Ramos, the customer service erp, was quite helpful and friendly to me. I was totally satisfied with his and company's service. I've received the item well before I've expected.

In short, great service for online shoppers.

Talha Ulusoy
"

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Pricing of products and services
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Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2005-01-22

"Smooth, quick, everything an e-tailer should aspire to be. Happy camper here."

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Overall quality of the company
Is committed to quality products and services
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Verified
5/5

2005-01-20

"I purchased a motherboard. They had a slight delay shipping it out but they upgraded my shipping to overnight w/o any extra cost to me and I have the package in my hands already. This is great. Their support people were nice and informative when I called. Overall a great experience. Recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Verified
5/5

2005-01-18

"Overall, excellent buying experience. Had a number of emails with Frank about availability and items on hand before purchase. Honest about what was in stock and out of stock. They do not back order though. Bought an U/W case and a telephoto lens. Both arrived in about 3 days. They shipped to alternate address with no problem since signature was required. Shipping was only slightly more for 2 items than 1. Nice touch.

After receiving items, had a feeling one was not working right. Few more emails back and forth. All answered promptly and no big deal if I wanted to send back. Do not believe there would have been a re-stocking fee, just pay return postage. Turned out I needed some adjustments and everything was working fine. Kept both products.

Excellent store to do business with.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being knowledgeable
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Being trustworthy
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Verified
5/5

2005-01-16

"I'm not too technical, was looking for a digital camera and really didn't know what would be the best options for my budget. They emphasized to ask questions if needed on their site and after a couple of emails they actually called me. They did the research and helped me decide which camera would be the best for me. They also took the time to explain the different cameras and options as well as spoke to me like a normal person. They hooked me up with a sweet deal on a Sony camera that came with a printer and it is awesome!

I would definitely order from them again. Not only did they have a great price but they have personality.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
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Verified
5/5

2005-01-10

"This company was great to do business with, and I will no doubt give them a look again when I need to order PC parts.

I ordered the Asus A8N-SLI motherboard after searching in yahoo shopping, and this is the lowest price that came up for the mobo. It wasn't just the lowest price, it was $30-$40 cheaper than what other websites were selling it for. Because of this I becamse weary, so I came here to check their reviews, and while they wern't spectacular, the thing that impressed me was that they took the time to respond to the couple negative reviews they had. To me, this shows me that the company cares about it rep and wants to be known as a great company. After reading that, I immedietly purchased the motherboard.

While it did take a little long to arrive (it took 7 days from the time I purchased it), it is well with in the time frame a I was looking at. Everything came as expected with no problems.

Don't hesitate to buy from this comapny if the oppurtunity arises.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Verified
5/5

2005-01-08

"This company came through for me with no problems. I ordered the awesome Asus A8N-SLI Deluxe motherboard from these guys after finding them to be the CHEAPEST company on froogle and any other price comparison site. The price was amazingly cheap compared to any other site, even Newegg which is a great company themselves. But the mobo came just as I wanted.

I was worried at first because their web site is not quite 100% perfect in that not all the links work and there aren't pictures for a lot of their items that they sell. But the description was right for my item.

This is a company you can trust to buy from and I received the item 2 days after they shipped it out (Shipped Tuesday, arrived Thursday). Very good.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
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Verified
5/5

2005-01-03

"I had no problems with the company, except the shipping seemed to be a little expensive considering the amounts offered from other companies."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
N/A
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being trustworthy
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Verified
5/5

2004-12-08

"Item arrived quickly and in good condition. I was aware of the fact that it was a refurbished item with no software, yet a driver CD was indeed included anyway. Good job!"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
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Resolving problems
N/A
Being knowledgeable
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Verified
5/5

2004-12-02

"I ordered on 11/29, product was on my doorstep on 12/1 via Fedex Ground. Was packaged well, order was handled perfectly. I have absolutely no reservation returning for another purchase."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2004-08-21

"Axent Micro performed well on my order. I placed an order on Wednesday for ground delivery and it arrived on Friday. I was slightly concerned because of the few ratings available, but they are for real. I sent them an email about a typo on their web site and got a prompt and humorous response. I will gladly do business with Axent Micro in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Overall web site
Web site reliability
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