"worst experience ever. save your time, money, and avoid this headache. i was scammed out of a mere $30+ but still, totally unacceptable how these people operate:
1. plants all arrived dead and/or molded
2. extremely poor quality
3. slow slow slow shipping
4. messed up order, omitted items and sent wrong items
5. horrible customer service, ignored almost all my emails.
6. not helpful at all, i felt completely scammed.
7. wanted me to ship back dead plants! no thanks, i don't want to waste any more money...

listen to the others as well, and avoid this store completely."

"Purchased apricot tree from them but one month later found that just appeared leaves on it don't look like apricot leaves at all, more like apple or plum tree. Called customer service and complained, they wanted me to send it back to them for replacement.Quite a hassle plus extra cost for shipping. Would not recommend them."

"It was rather unique experience. For the first time we encountered a reseller who are not only incompetent in its business, but just plain rude, knows nothing about phone etiquette, not to mention customer service.
They shipped wrong kind of plants, not what we ordered, so my wife called them. The person who answered the phone first said he do not understand her accent (he was speaking with the thick Southern rural accent himself) and then simply hanged up. So she called again, the same guy answered the phone and claimed he never spoke to her before and hanged up again!
That should give you an idea what kind of shack it is..."

"Autumn Ridge shipped 19 of 20 dead plants, when contacted wants me to pay 50% for replacement. I used their customer service form on the website to report the issue, they never responded. I had to call them, and they did NOT discuss the problem, only sent me a form to report the dead plants, plus $2.50 for shipping, No customer service, no communication, no concern for customer satisfaction... buy at your own risk. "