ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2013-03-28

"I ordered three ramps exactly the same and at the same time. I received one rather quickly. The other two didnt show that day or the next. So once I confirmed the delivery via fedex, I then tried multiple times to contact autopartsasap via phone which after four times I simply gave up and emailed. Which didnt work. Fortunately, my other two ramps have shown up.(a week later) But this companies customer support is nonexistent. Be forewarned."


Verified
5/5

2013-03-20

"Product as ordered and quick delivery, KD"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-03-10

"We ordered a trailer hitch for our Honda mini van on December 3, 2012, and it arrrived yesterday, March 8, 2013. So much for the ASAP p[art of their name. They charged us $150.00 for shipping to Hawaii, but the real cost to them was $59.00, as reflected on the packaging. This is the absolute worst company to deal with. They DO NOT answer their phones, and seldom answer their e-mail, even after we made a dispute with our credit card company. Hate the company, and wish I had paid the little bit more and saved all the aggravation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-07

"Got the best price on my trailer wiring harness and free shipping. All around a good deal. Shipping could have been a day or two faster, but still just fine nonetheless."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-06

"Fast and item is perfect!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-06

"Amazingly fast shipping! Lowest price on the web PLUS free shipping! Installation was quick and simple with the included instructions and hardware. AutoPartsASAP.com has earned a customer for life!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-06

"I ordered a Curt hitch for my wagon. Best price online I could find and free shipping. The hitch arrived in short order. I recommend this site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-06

"Exactly what I ordered, very good price and extremely fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-05

"I could not be happier with the ease of ordering, speed of delivery or quality of my replacement auto part. The side view mirror was a perfect match, easy to install and cost me 25% of what the dealer quoted."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-05

"Part was exactly what I was looking for although I have not installed it yet on my Crossfire due to the cold weather in Chicago. It looks easy to put on if you download the instruction manuel online.

On a separate issue, I asked autoparts to send me the part a couple weeks later as I was going to be out of town. They actually listened to me and held the item and shipped it out 2 weeks later. Thank you...great customer service

Jay
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-05

"I ordered a trailer hitch for my Mazda cx 9. They shipped it promptly. All the intstructions and parts were included and installation was a breeze!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-05

"My parts arrived quickly, and the hitch that I ordered bolted right up to my Honda CR-V easily. I have no hesitation in recommending AutoPartsAsap.com!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-05

"great product , was shipped asap , got it liked it ,goodeal , will buy from them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2013-03-05

"Had a rare part in stock which was very nice/convinient. Took 10 days to ship and another 5 to reach me though. Customer service line is not open the hours displayed on their website (11pm EST), closed everyday about 7pm EST. However, the service rep's when there were very friendly
and very helpful.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-05

"Needed a part for a 1999 Jeep Cherokee. Did a Google search to find the best price, and Autopartsasap.com had the best price - so I ordered from them. The part was promptly shipped with USPS tracking information provided. It arrived, I installed it, and I'm a very happy camper! Would definitely use Autopartsasap.com again, and I can recommend them without hesitation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A