"Easy ordering and fair pricing! "
"Bought a barn door weather seal for the passenger rear doir. Perfect fit. "
"Was having trouble finding discontinued rear spindle nut for 2003 Dodge Stratus at a reasonable price. Problem solved! Found it here! "
"Slow and easy to learn site parts and Item numbers."
"Perfect fit. to expensive though "
"Was genuine Ford part. I deducted a star because the site stated "We can't determine whether it fits your vehicle." even though I provided the VIN. Order anyway. This probably scares away customers. In fact, I ordered it elsewhere, but they cancelled, so I tried AutoPartsPrime, and it worked out fine. Shipping price was somewhat high for such a lightweight item."
"Prime vendor.
Quality parts.
Great service. "
"Fast shipping, good parts, good price."
"I wanted to buy shocks advertised on their website but knowing they were hard to get I called their support number to confirm they actually had these in inventory. I was told clearly on the phone they had them. I then placed the order on line, 10-min later I get a response saying product is not in stock - discontinued."
"Your website said that there was 1 part available but then I received an email claiming that there wasn't. That is false advertising. "
“I'm sorry to hear about your experience. Sometimes discrepancies can occur due to inventory updates that may not be in real-time. We apologize for any inconvenience this may have caused you. ”
"Very good service and pricing, especially for genuine Ford parts, I was very impressed "
"OEM part as needed. Works great, great price and quick delivery."
"Autopartsprime was able to match the part to my vehicle exactly. The parts installed on my car perfectly. I was apprehensive on my order since my car is aging but they were a perfect match. THANK YOU"
"Delivery was quick will recommend !"
"Tie rod replacement part fit perfectly. Shipping and delivery was quick"
A rep from AutoPartsPrime, OrderSupport, has responded:
“I'm sorry to hear about the inconvenience you experienced with your order for shocks. We apologize for any confusion caused by the inaccurate inventory information on our website. We strive to provide accurate and up-to-date product availability, and we regret that we fell short in your case. Your feedback is valuable to us, and we will work to improve our systems to prevent this from happening in the future. ”