"Very good service and pricing, especially for genuine Ford parts, I was very impressed "
"OEM part as needed. Works great, great price and quick delivery."
"Autopartsprime was able to match the part to my vehicle exactly. The parts installed on my car perfectly. I was apprehensive on my order since my car is aging but they were a perfect match. THANK YOU"
"Delivery was quick will recommend !"
"Tie rod replacement part fit perfectly. Shipping and delivery was quick"
"Waiting confused worried "
"Canceled my order and wasted my time.my refund did come, but c’mon 2024… why have it up if you can’t ship it out. AND it’s still on the site. "
"I placed an order and after a couple of days the order was cancelled. They were out of stock. Please keep your inventory up to date."
"The website showed they had it.
I ordered it,
They emailed me and said the order was cancelled. They did not have it."
"Great products, fast shipping, exactly as described "
"I ordered a part that the web site clearly said was the correct part for my make and model car. I have verified proof that the website was wrong and from the Nissan dealership that it was not the correct part. It was received there February 3. I have bee getting the run around when I call. On Monday March 11th I was told was receiving the refund that day. I called again webdesday March 13th and was told they didn't know anything about the refund. It is terrible service to charge me a restocking of $100 for your mistake. I have been informed my attorney that this is not legal. This is the a absolute worst company I have ever felt with. You should never charge some for your companies mistake. "
"Can't give more info before receiving the items. Ordering online is just a convenience. "
"Received a Factory OEM Part, much better than I expected! Thank you."
"Everything fit as advertised. Prompt delivery."
"Came in a timely manner and was the exact part I needed. Part was good quality with no damage."
A rep from AutoPartsPrime, emilygenuinepartsgroup, has responded:
“Thank you for the customer's feedback.Based on our backend record, the customer placed the order on 03/11/2024.But the order was cancelled on 03/12 because the ordered part(s) have been discontinued (no longer available) and/or is backordered with no ETA date by the manufacture.We are very sorry for the floating stock of some parts. We will try our best to improve it.
We are always committed to providing accurate product information and delivering high-quality customer service. If you have any further questions or concerns, we are more than willing to discuss them further. Please feel free to contact our customer service team at any time. Once again, thank you for your feedback, and we look forward to the opportunity to improve your experience.”