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Verified
5/5

2010-03-23

"These guys ROCK! Low prices and fast shipping.
Unlike "some" online auto stereo dealers, these guys are there for you after the sale.

Rock-On-Audio-Warehouse-Express!
"

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Verified
5/5

2007-07-25

"Ordered a Clif Designs CD78MT from them on Sun evening. Received the email confirmation within minutes. Then on Tuesday, the package arrives! That was a very fast and easy purchase. I wasn't even expecting the package that fast. The only thing I would've preferred is notification that package had shipped and the tracking number via email as the order confirmation was the only communication I received from them. But other than that, the purchase went superbly. Will definitely buy from again."

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Verified
5/5

2006-04-24

"Ordered a car stereo CD/Cassette as a replacement for my stock stereo. Doing a search this site popped up and found that they had very competitive prices. Originally it was not available as it is a new model. Checked off something so that I would be notified when it was available for ordering. As soon as I received the email that the product was in stock I clicked into the site to purchase. While doing so, I checked the comments in this site (resellerratings.com) prior to my purchase. The transaction was smooth and my order was received very promptly. I would order again from this store."

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Verified
5/5

2006-01-12

"Started searching for audio electronics [amplifier and wiring] and found Audio Warehouse Express had the best prices, but they weren't reviewed much online. After seeing they are covered by the Better Business Bureau and its reliability programs, I became very interested. The excellent prices didn't hurt either!

Found my products easily, with good descriptions and the -absolute best prices anywhere-. Easily ordered but found shipping prices to be quite steep, mainly due to questionably needed multiple boxes for every item, and even a different shipper for one box [DHL vs UPS].

Completed order, received invoice and off went my order which was processed quickly and left the next morning. The DHL shipment arrived very fast compared to the UPS shipment [seven bus.days], not much to do with AWE but you see the difference a good shipping carrier like DHL makes. Everything arrived packed absolutely perfectly, one was double boxed in shipping peanuts, and everything is brand new and working fine.

Overall, I am completely satisfied with Audio Warehouse. Amazingly competitive prices, with carefully packed shipments which are worth a little extra money. Customer service handled a return [wiring kit] nice and easy also, quick responses and to the point. I -highly recommend- AWE to anyone looking for great prices on audio equipment and needing a reliable merchant that stands behind their sales.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Making decisions on their own
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Resolving problems
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Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
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Verified
5/5

2005-04-13

"Fast shipping, less than a week! I got the exact, hard to find JVC speakers I wanted, at an excellent price I was more than wiling to spend.

They did take awhile to answer a question about whether an item I was interested in was in stock... but that doesn't discourage me from ordering from AWE again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
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Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being easy to reach
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Verified
5/5

2004-02-16

"These guys rock!! I have ordered from them before, but this was way over the top. I needed a crossover that had been discontinued. Guess what? They found me one eventhough they did not have it in stock! I can't say how much I appreciate their efforts. Way to go guys!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-11-09

"I would like to say the service and suggestions I received from this company was both great and professional.
My purchases were delivered on time and in perfect condition.
I definitly buy from them again and recommend them to any of my friends!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability