"I ordered a pair of speakers on December 18th, 2009. I was informed that they weren't available on the 23rd. I asked for a different pair. Was told weeks later that it was also not available. I asked for a refund several times. To this day, no response AND I've been charged on my credit card already. I hope I get my money back. I'm never shopping at Audiocubes ever again."
"I bought mine 12days ago and it still shows that it is processing my order. So i decided to cancel my order but this company is not emailing me back."
"No news from my order since 15 days.
No answer to the emails I sent.
Is this a fraud ?"
"I ordered on Friday the 10th of July. It's now the following Friday (17th). My order is still processing, and I've yet to get a response from email support and a voice mail I left on phone support. I'm just curious if there's a problem, or why it hasn't shipped yet.
After reading reviews I'm not too worried about not receiving my headphones (Audio Technica ATH-SQ5). They seem to usually deliver, just after an extended processing time.
Customer support is extremely slow, if existent at all (3 days pending and no email/phone reply)."
"It is a shame that AudioCubes fail to commit to there promisses. I made this order and up to now I did not recieve it , or even better it is not shipped yet. I send them a mail last week thurs day and they prommised it will be shipped on Friday or the latest monday. I just wonder why they do not send a simple mail where they clarify this delay. Conclusion the text Express Mail: 4-7 Day Delivery (US 4-7 Day, World 4-10 Day delivery.) shpould be removed from there site if they do not commit to it.
Regards
Ron"
"I had searched and searched all over the web and then I found it! AudioCubes had the Saga Dream Smile Robot Cat! I actually had found someone selling it on ebay but it was more expensive and there wasn't a choice between white or grey and I wanted grey. They were great with communication. When my cat arrived it was in great shape and everything they had said it would be! I love AudioCubes!"
"Have to say that even though I was bit hesitant with placing the order... at the end I'm extremely impressed with the service you provide! I placed my order on the 25th of August and today (1st of September) I got the item delivered! Thank you very much and be assured that my friends will know where to go in case they need something that can be found in your offer! Good job and keep up!
"
"I ordered JVC dolby headphone adapter from audiocubes. Despite the website says that they're ready to ship within 1-3 days, they actually shipped after 7 days passed. I had to write an email to them asking why they hadn't shipped after 3 days. They took 2 days to reply my email and said they would forward my order to the operation manager to speed up. And that took a few more days until they shipped.
Be forewarned. Their price and shipping are among the best deal online but don't expect them to keep their promise. Customer support is very poor."
"amazingly fast shipping and a very nice product packed well. will defiantly order from them again. thank you!"
"I am a buyer from Thailand. I bought Jays q-jays from Audiocubes. This company has a very good services in terms of communication and a very smooth transaction. If the company can improve the order processing time, it would be great. Price is reasonable, shipped the item fast, great seller!!"
"I was hesitant at first about ordering the Audio-Technica ATH-CK7 earphones from Audio Cubes since it is shipped from Japan. But Audio Cubes had the best price ($69) of all the online sellers, and shipping was only $7.00. Within less than a week, I received my earphones. Tracking info was provided so I knew when the earphones had left Japan, and when it was received by US Customs. Fantastic service, great set of earphones. According to reviews that I read, these earphones are highly rated, with most sites offering them for $100 or more. Audio Cubes is a great online seller. I would not hesitate to order from them again!"
"One of the quickest delivery for web ordering, the box has been nicely packed and delivered within 3 days for the date of ordering, keep up the good work :-)TJ
Additional comments on the /stax SR001 MKII, after a month of listening to this earspeaker, the result is better than great! it really light weight and seem to disappear while you wear. The quality of the product is very good. The whole package with the amplifier with 2 AA battery last 4-5 hour easily without the noticable dropped of sond quality which is better than what I thought in the begining."
"I placed on order online 5/17/07 for a set of audio-technica ATH-A500 headphones. Website was easy enough to deal with and I felt confident once I had placed the order. Knowing they were shipping out of Japan was a bit worrisome but a couple of reviews I had read slighted my fear. With near shock I signed for my package on 5/22/07. Everything about my experience was great including the quick delivery! Japan....wow! I buy domestically from other vendors and wait longer than that for receipt of goods. I would definitely buy from this company again! The headphones are awesome too!"
"Order placed on Sunday at 9:30pm. Tracking number issued Tuesday at 8:45am. Tracking says package accepted at Wednesday at 8pm (Japan time?) and arrived here shortly before 9am Friday. Packaging is brand new and sealed with item fully functional. Since this is a Japanese product sold in Japan, the manual is in Japanese, though they do use our electrical outlets.
Seems to be an excellent merchant with great shipping prices and who seem to have mastered Japan to US ordering. I was unfamiliar with the EMS cooperative which provides intercountry express mail until ordering here. Very fast."
"These headphones are amazing and at a great price as well. Service was great, shipping was prompt even considering it was coming from Japan! I would definitely buy from audiocubes.com in the near future! "