"Decent website (minor problem - VIN was not recognized, nor was my address. But able to continue and complete transaction. Great pricing."
"Great experiences dealing with Audi Rockville. "
"It would be better if specific OEM product could be directly determined from vehicle VIN rather than requiring a call to the Dealer. "
"I had been searching for a genuine part. Once I found the part number, it was easy to search for the part number, put it in my cart, and pay for the order."
"Always get the right part fast for a fair price."
"thank you for the great service"
"Excellent transaction process. Thankful for that!"
"i wanted to use a credit card but was only given the option for Pay Pal"
"Took me over 30 minutes to checkout because I had to use Paypal. Just let me enter a credit card and be done like everyone else in 2 minutes. "
"They had the exact screw i needed"
"I called to confirm availability and said hello to the parts person, and he literally ignored me and said how can I help you. After he answer my questions, he said do you need anything else, and then just hung up! I hope you record calls. He was miserable to speak with, was very short with answers, and if it weren't for the online discount, I certainly wouldn't have purchased anything from your store."
"Just wanted to order some floor mats and they made it very easy. "
"Only being able to use PayPal to pay is annoying,"
"1. Parts and accessories contain a lot of empty words, with no substance, and no dimensions and no technical data and drawings.
2. Pictures are very small and no options to zoom in.
3. no good descriptions, why certain item is better then other or why do I need it. "
"Great service, fast shipment, and great discounts!!!! "