"Racks arrived quickly via USPS, easy to install via a thick, multi lingual instructional booklet. Installation instructions actually encompass only 4-5 pages. Recommend this medium of purchase...saved $75."

"Experienced parts counter people even on the weekends"

"Alex in Parts, helped me in minutes find the part I needed. This is my first time at Audi JAX and I am very pleased with the exceptional service. "

"I have looked everywhere online and this is the only site that there wasn't anything extra just click and buy. Will definitely recommend this site to others "

"Easy to find the part and hassle free transaction."

"I called the dealership parts department and spoke to Alex. Alex was very knowledgeable and patient with me to identify the specific part that I needed. "

"Alex in parts is very knowledgeable, always a pleasure to talk to. Thank you ALex."

"Great service! Awesome Dealership. "

"It’s almost a week since I made my order and still haven’t been informed of any shipping details.
Once I get more information on my order I will update my review and hope to give a good review."

"I dealt with Alex who did an outstanding job to help me get an order pushed though on a part that I desperately needed for my A6. He went out of his way to check and verify when the part would actually get to me. Overall outstanding customer service."

"They Charged 1000$ Doc fee and I can't seem to get them to get everything to my License office to get my tags. Bought a car on October 30, 2020 and its now feb 22, 2021. For a thousand bucks for documents, I expected they would do that well! I finally got docs about two weeks ago but, they only sent a check for half the sales tax. We've already racked up 3 months of penalty for late title. My license office called them while I was there and the actually said "we can't be held responsible for a slow postal service -- but they sent the docs overnight Fed-Ex! So, 114 days and 3 temp tags later this is still unresolved. I have many unreturned e-mails and phone calls. This is such a basic function when selling cars it shouldn't be this difficult. Their unresponsive customer service is in-excusable."

"Great photo of the correct product I’m looking for "

"The system would not processes my AMEX, my primary card."

"Great customer service!! I will continue to order parts here!"

"Easy check out ever, very eEasy to find the part I needed"