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Verified
5/5

2008-03-13

"I ordered a PG 40 and a CL 41 ink kit and I received it three days later via USPS. I was charged correctly and there was no shipping damage. The ink printed beautifully on my MP160 Canon printer. The only surprise I received after ordering from AtlanticInkjet.com was the invoice also listing http://www.re-inks.com/ It seems they have two websites by two different names."

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Verified
5/5

2007-08-30

"I ordered my Brother's ink combo pack for MFC-210. The orders were shipped out the next business day and arrived another week later (apparently Canada Post is slower than I thought). Everything is in good condition and good order, and the quality is good, at least I can't tell them apart from the generic brand. The price was good and the shipping was free for me. I will definitely order more from them if I run out of ink again."

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Verified
5/5

2005-12-22

"I came across Atlantic InkJet through a google search for toner for my HP Color Laserjet. Working in a very small medical facility, we're always looking for ways to save money without sacrificing quality, so when I saw the prices and free shipping (for over $45 order), I thought I'd contact them through email first. They responded within 48 hours of my request for information on their return/exchange policies; soon after, I made a purchase. The item was at my doorstep in under a week, with regular ground shipping. After installing the toner, the prints look the same as the almost twice as expensive HP toner cartridge.

I'm very satisfied with my purchase and would definitely purchase from them again!
"

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Verified
1/5

2004-10-01

" In May, I bought some generic inkjet cartridges from AtlanticInkjet, supposedly compatible with my HP CP1700 printer. It wasn't until this week that the previous ink cartridges began to run out. The expiration date on the Atlantic cartridges is 8/2006, so they can't have expired on the shelf unless they are mislabeling their product. The printer reads them as being empty: the "Out Of Ink" message does not change. These cartridges are clearly NOT compatible with the HP CP1700, and were sold as such, so buyer beware."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

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