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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2016-07-02

lazy dirtbag liars

""Bought an item from these losers. They shipped UPS. The item arrived and the box was obliterated. It was torn, crunched, tweaked, ripped ,crumpled, gouged, dented and clearly had been taken out of the dumpster. Contacted the merchant. They absolutely took no responsibility for using a scrounged out of the dumpster box and started blaming UPS. Customer service said we recycle boxes in their first email to me. Then after telling them not to insult my intelligence they said that the box they used was a brand new one. SO WHICH IS IT????????????? DID YOU RECYCLE THE BOX OR WAS IT BRAND NEW??????? I have pictures of the box and will post them on this site if I am able to. If you could see the pictures of this box, you will be able to tell that there is NO WAY UPS ripped and tore and crushed this box and then taped it with clear tape. I mean you could see inside the box and the tape seams were taped like a 2 year old taped it. THIS MERCHANT HAS NO RESPECT FOR CUSTOMERS AND THINKS EVERYONE IS STUPID EXCEPT THEM. They did not even apologize, all they did was deny, deny, deny, deny! There was no, I am sorry that we were inconsiderate in using a dumpster box and we should have been more respectful and shipped it out in a solid undamaged card board box as we, (the merchant), would expect to receive our items in. I did not open the box and asked them to recall it in case the item was damaged. There was no, we will issue a call tag and have the item picked up and send you another one. There was zero respect! Remember, always make sure that there is a contact phone number for a merchant. If a merchant does not have a contact number that in itself tells you a lot, don't buy from them. I have to take responsibility for the fact that I over looked this before buying from them. NO CONTACT NUMBER MEANS TROUBLE. I have dealt with several merchants on line out of thousands in the past and the ones you have problems with are the ones that have no contact phone number. Looked in paypal at the transaction for a phone number and the number that they use is a fax number. Scum bags. STAY AWAY FROM THIS MERCHANT!!!! WARNING WILL ROBINSON! WARNING! WARNING! IDIOT ALERT WILL ROBINSON! WARNING!""

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Verified
1/5

2015-05-25

"Do not order from this company. You will not get your items you ordered but you have to continue to call/email to find this information. I am supposed to have my order cancelled & I don't want to see it on my credit card or I will really be upset. I ordered on 5/12/15 and found out 5/25/15 that it had never been shipped. The computer didn't enter it in the system. Guess what, the computer is only as smart as the person operating it. Either the employees are totally incompetent or this company is a fraud. Please take the time to read other reviews on their customer service. "

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1/5

2011-07-14

"There website is odd. Whatever page you are on, that's what you are buying at the bottom even though I swore I was on the page of the item I wanted. Instead I ended up with something I didn't want. Couldn't change it online so I had to call and cancel it. Then I went to buy what I really wanted and the status said Active, Fraud_Hold. So that makes me think wtf. I looked at it and its on back order anyway. I call again to just cancel. They were real quick to take the money but a day or so later I'm still waiting on the money to be given back to me. Plus they said the money wasn't suppose to be taken out until the items were shipped. Its on back order and only a couple of seconds gone by, they haven't shipped it yet."

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Verified
1/5

2011-02-06

"I accidentally doubled my order of Snuggie blankets. I tried to change my order on the website and was unable to, so I called customer service the next day. They told me my order had already shipped so it couldn't be changed or cancelled. My order did not ship for two weeks, so that was a lie. "

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