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5/5

2002-08-29

"Very good seller, received my ratpadz mousepad promptly and they had the lowest price on the net.
Would do business with them again.
"

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5/5

2002-08-29

"I just wanted to say how much I enjoyed doing business with Arena Computer. They did a great job on my side door window. Their web site is super and they have a lot of pictures of cases that they have done. The pictures really give you a good idea what the finished product will look like. Shawn and Curtis took the time to answer all my questions about the door and the lights for my case. The case was delivered fast and I got a good price on my window and lights. I highly recommend Arena Computer to anyone who is looking for a window and lights for their case, thanks again guys.


"

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5/5

2002-08-23

"Arena computers did a great job on my comp case. Shawn was a pleasure to deal with."

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
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Speed of web site

5/5

2002-08-11

"I serched for two monts to find a company that whould build me a case out of diamond plated alluminum. know whould do it. then i ran across arena computers not only did they know what diamond plate was where most companys didn't my costomer service pep. shawn stewert was excited to do it. I whould recommed this company to any one. My case arived looking better than i had hopped it whould. "

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5/5

2002-07-26

"You simply cannot beat the prices and quality of work that is done at Arena Computers. I ordered a custom computer and they built it exactly to my specifications. As a matter of fact, you can check out the work that they did at my website. www.extremevault.com/system

These guys are the best, I even ordered another case from them just now, can't wait to get it here!
"

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5/5

2002-07-11

"I ordered a Antec Plus1080 tower case along with their custom side window kit. I requested that they cut the side panel and perform the windows kit installation. The finished product is simply incredible. The attention to detail and the overall finish of the work is absolutely professional-grade. In addition, the communication with the staff is always very prompt and informative. I recommend this reseller with my highest regard. "

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process

5/5

2002-07-11

"My CPU fan and thermal compound were exactly what I needed and at a low cost. The site was easy to navigate and the experience was pleasent. Thank you for the quick shipping and the great price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-06-23

"bought a ratpad from them, they were on sale. great product, even better company. i picked the cheapest shipping they offered and i received the order in a couple days and i live half the length of the country away from them. i am sure they are nice people but i never got a chance to talk with them since it wasn't any type of big purchase. if you need a ratpad though buy it here, best price on the ratpad and on shipping"

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5/5

2002-06-22

"My order was for a customized Antec SX1030 black case with custom window, custom blowholes, and a lot of other good stuff like black UV light and fan guards.
Shawn e-mailed me about any questions that he had, making sure that he got the case done right. He even e-mailed me pictures before it was sent so that I could give the OK on the case.
The pictures were great, and it looked exactly as I had envisioned it in my mind. The fan guards, fans, and black light were already installed inside the case, something that I thought I would have to do myself. What an awesome piece of work!
When I received the case, the front panel was a bit damaged (not their fault, it was UPS that caused the damage), and Shawn said that he would gladly send me a new front panel. I decided to use some superglue instead and all of the pieces fit fine, so the case was just like new. Although I managed to repair the minor damage, Shawn still said that he would send me a new one if he ever received an extra front panel.
This transaction was truly a great experience. Shawn provided great service and built me a very nice case, for a very good price.
Without a doubt, I wouldn't hesitate to do business with Arena Computers in the future. Great service, great support, and great cases! What else could you ask for?
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall customer service
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-06-22

"I purchased a RatPadz from them. Everything went smooth, no problems and product came on time. Found the for www.ratpadz.com and they good prices as well. Also if you are looking for a custom case mod this seems like it would be the place to go."

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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-06-12

"Shawn was REALLY nice and answered my initial questions about custom case mods. After I put my order in for an Antec PLUS660 black case w/ a cut window and applique, he kept me informed EVERY step of the way. When a problem arose, he called immediately. Even sent pictures of the case for me to okay it before he sent it. Once sent, it came in less than 3 days via UPS. I would undoubtably take my next cust mod here and would advise other people to do so also! Wonderful experience! Thanks Shawn! A++"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-06-07

"Customer service cannot be beat. Great products and great prices. I have two modded cases from them and they are perfect."

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Overall product shipping and delivery process

5/5

2002-06-06

"Great people to deal with! Best customer service I have seen in a long time. The case I ordered is flawless; I absolutely love it. If you are considering buying a case from AC, don't hesitate; the pictures do not even BEGIN to describe the quality of the craftsmanship. Thank you so much! I highly recommend them!"

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5/5

2002-05-10

"Excellent service, very knowledgeable.

Came through with what I ordered and am quite satisfied with what I received.

If you need a mod, Arena is the place to go.
"

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5/5

2002-05-06

"Great service!!!"

Detailed Review Benchmark + -
Overall quality of the company
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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability