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Product & services pricing
4.50/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.45/5
Customer service:
4.74/5
Return/Replacement policy:
4.63/5
Featured Review



Verified
5/5

2024-02-13

Microwave trim kit

"Received the exact kit that I ordered and it looks beautiful. Sadly it is not the correct size for my microwave so I’m having to return it BUT ApplianceConnection is making it an easy return and refund process. Will shop here in the future "

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Verified
3/5

2024-02-13

Not installed due to cabinet opening being tight

"The installers were nice but unwilling to continue with the install because they were afraid to damage the cabinet removing the existing Paykel washer. So we were left with the old unit partially destroyed still in the cabinet and the new unit on the kitchen floor. My handyman came over and we filed the cabinet opening in a few places and got it installed. "

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Verified
5/5

2024-02-12

Great Customer Service

"I deal with Appliance Connection because I know I will receive great customer service. Today I was able to quickly resolve a problem I had when ordering a new washing machine. I spoke with Santiago Di Santo at Appliances Connection and he solved my problem in a very professional and pleasant manner. "

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Verified
5/5

2024-02-08

Great Service

"The company provided great communication and service during the ordering process, especially Judy F who went above and beyond."

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Verified
5/5

2024-02-08

Good value, prompt shipping

"The discounts made for the best price/value I found. Also, I’ve had great experiences with the shipping company they used and this time was no different. Shipping was prompt from Appliances Connection. I’m looking forward to getting to use my new washer and dryer."

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Verified
5/5

2024-02-08

Easy shopping, payment + quick delivery

"Easy to use site, got our new fridge fast. Thank you "

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Verified
5/5

2024-02-08

Amazing team. Easy and they deliver what was paid for.

"I will buy again. Thank you "

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Verified
5/5

2024-02-06

Great Customer Service

"Judy F was great and professional!!!"

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Verified
5/5

2024-02-01

Great Service

"
Great Service, even though bought from reseller and google giving the wrong delivery date.

LaToya Johnson at appliancesconnection.com worked with me and the shipping company to get the dryer here before I needed to leave town. For the best deals and customer service, I highly recommend always first checking with appliancesconnection.com!!!
"

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Verified
5/5

2024-01-31

Correcting a mistake

"I made a mistake with my order. It was already in transit, but Azure went above and beyond to rectify my mistake. She fixed everything :-)"

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Verified
5/5

2024-01-31

Great Service

"We had one minor issue with order, rapidly corrected by Santiago DiSanto. Delivery happened on time and undamaged .
"

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Verified
5/5

2024-01-30

LaToya!

"LaToya showed excellent intuition and keen customer service skills. "

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Verified
5/5

2024-01-30

Exactly what I needed

"I called Shakirah Yearwood for help with an appliance order. She listened well and was super friendly. She added on a service to my order that I was needing without any trouble. She gave me all the details with clarity and completeness. I’m very satisfied with the customer service that I received."


Verified
5/5

2024-01-29

Excellent Customer Service and price

"The customer service at Appliance Connection was excellent. There was a mishap with a loveseat we ordered and I called a number of times to find out information on when it would be delivered. Latoya was great in explaining what had happened and reassured me that there were managers working on it and that it would be delivered within a week. "

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Verified
5/5

2024-01-27

NEW GAS RANGE

"I found a gas range on sale that would fit my needs. Every place I looked it would take anywhere from a month to three months for it to arrive. Then Appliances Connection showed they had some in stock with a one-week turnaround. After my order I was contacted to see if I had a new Flex Hose. JUDY F told me that the installers would require a new hose. Their price was reasonable and she took care of adding it to the order using the original charge card."

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