ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2014-06-30

"I don't order a whole lot from Apex - mostly because we either build the kind of hardware (Network Video Servers) and import (or purchase Mfg direct) the cameras we install on our systems - but this time, like every other time we've ordered from Apex, their system is simple to navigate, they quickly and accurately acknowledge orders and best of all the stuff (whatever it is) shows up when they say it will.

Can't ask much more than that now can you?
"


Verified
5/5

2014-06-10

"I have always been satisfied with all the purchases I have made from apexCCTV.
All the products have been just as advertised on their website, the order is
quickly filled and shipped and I typically receive my order from them in one day.
"


Verified
5/5

2014-04-27

"I am very pleased with the ordering and shipping process. It was very fast through PayPal, which is my preferred method of internet payments. The shipping was fast and tracking information was up to date. I will definitely use ApexCCTV again!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-31

"They always do a great job and have helpful customer service. Prices are competitive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-03-31

"Used this merchant again due to their fast order processing and same day shipping. Great service, selection and pricing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-19

"Got my cams yesterday .Appear to be well made.Tested out, great quality for the excellent price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-02-24

"Apex cctv is the best company I have ever found to work with for customer service. I buy allot of different items from them and have fantastic results. I had one product that I bought several years ago, and when I called for support I got the help I needed even though it was an old product. Thumbs up to APEX keep up the great work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-20

"This is the first time to use ApexCCTV. The website was easy to use and took me right where I needed to go. I had shopped and placed my order in less than 10 minutes.
I had my order on my door-step within 3 days.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-14

"I've used ApexCCTV products for a few years now without issue. I just purchased more cameras and peripherals to increase my coverage. They have excellent customer service and product knowledge. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-09-23

"Apexcctv did not under sell me or over sell me.Apex listened to my needs and help put together the perfect IP camera system for my ranch.After the sale, apex stayed with me until the entire system was up and running. My thanks to Kedric Walls and John (sorry did not get your last name).If you are looking to purchase a camera system, do not worry, Apex will take care of you until the system is up and running."


Verified
4/5

2013-09-14

"After receiving a hard drive from apexcctv that I had bought for a dvr that I had also bought from apexcctv, I noticed the 4 screws required to screw the hard drive on to the base of the dvr were not included with the hard drive, and they were missing on the dvr. I email support at apexcctv about this inquiring whether it was an oversight or not, and I have never received an answer. This is a LITTLE disappointing as the hard drive is just sitting LOOSE at the base of the dvr. I would much rather have it screwed down properly. These are VERY SPECIALIZED SCREWS and I have not been able to find anything suitable in Albuquerque to do the job. Other than this, every experience I've had with aapex cctv has been pretty good, their prices competitive and the quality of their products goods. The lack of screws and the no reply to my email does leave me wondering though. It's very unlike apex cctv which normally replies immediately to any concern about their product(s)."


Verified
2/5

2013-08-05

"the shipment was packed well and product well protected, But
one of the power supplies was bad so I had to spend $7.00 to ship back a bad part. You would thing as bad as thing are made in China, someone would have the sense to randomly sample and test their products before sending them off to a customer. I could have made a video to show it did not work and would not have cost me anything
"


Verified
5/5

2013-07-05

"Product, and delivery on time and as advertised. Excellent service."


Verified
5/5

2013-07-05

"
I always enjoy the quick response with shipment of products and tracking number!
"


Verified
5/5

2013-07-02

"I found ordering went smoothly, and received the merchandise in an expeditious manner. "