"My consultation was really informative and helpful. The consultant was knowledgeable and answered all of my questions and gave me great professional advice with an excellent manner and attention to my concerns. Great experience!!"
"I spent $300 on skincare from this clinic and one of the products was not appropriate for my coloring (it left a greasy residue and whitish cast). When I asked to return it I was informed they would not accept a return. I've never encountered this at any high end distributor before - most will accept a return no questions asked and facilitate getting you the right product.
Very poor customer experience - I will not be shopping here again nor advising friends to do the same."
"Dr. Frame is incredibly knowledgeable, kind, and passionate about providing the optimal medical care for my situation. I’ve been a patient/client for over ten years. I’m grateful for Dr. Frame and appreciate all the help he has provided during this time. Great doctor, great staff, great new facility and location! "
"Conveniently located, great staff and products!"
"Nurse practitioner Dina explained the procedures thoroughly and answered all my questions. I got botox on my frown lines and I am very happy with the results. "
"I have been a client of this beautiful clinic since 2018 and have had three dermal filler treatments with good results. As Dr. Frame is extremely gentle and skilled in injections, I always felt comfortable about treatments I was receiving. Dr. Frame and his lovely wife Nadine take pride in offering the best solutions to address my skin concerns and I know I am in good hands with them.
"
"My experience with the Anti-Aging clinic has, unfortunately, been extremely negative. I called the clinic up to ask if they were able to remove age spots. The person I spoke with eagerly said that yes, they could remove age spots. She then said that I had to make an appointment to speak to a consultant—this involved paying a hefty up-front fee just to make the appointment. I made the appointment because the woman had so enthusiastically claimed they could remove age spots. The consultant I saw sold me a laser package at $1,440 reassuring me that this would deal with my age spots. I did two treatments with absolutely no results, and I have to say, the technicians didn’t really know much about my case, and the procedures were not consistent. Then the COVID 19 crisis hit and the clinic said all appointments were cancelled. When they did reopen, I had to track them down for my third appointment; if I hadn’t, they would not have bothered to call me despite the fact that they had taken my money. On my third appointment I told the technician that I had seen no results. To compensate, they gave me some other treatment which was equally ineffective telling me that this treatment would stimulate my collagen. But the point is I came for age spot removal not collagen stimulation! In short, the experience was completely unpleasant because they were disorganized with their client files and seemed keen on selling packages. In short, I spent a lot of money for something that seemed like a snake oil treatment. "
"I’ve been a medical patient of Dr. Frame for almost 3 years now..Excellent service. Dr Frame will work with you to answer all your health related questions..he will also work with you to get you the right testing needed to help him in treating your Immediate overall health and the maintenance of your long term health..I feel better now than 5 years ago.."
"clean facility, cashier was a bit cold, esthetician was kind and comfortable (main reason theres 3 stars) but failed to inform me until AFTER the procedure to tell me it was going to break me out. I've spent the last few weeks essentially getting my skin back to how it was before getting it done....$200 and not impressed with the results. Definitely something that needs to be mentioned BEFORE. "
"Dr. Frame has over 20 yrs of experience and it really shows! Painless and he's very careful. His pricing on botox is affordable if you're his repeat client. I'll never switch :)"
"Thank you for all your wonderful service. The whole team is outstanding!"
"This clinic is by far the best in the lower mainland. When you walk in you’re greeted warmly by the amazing staff. I was very impressed with Dr. Frame’s expertise and thoroughness. His equipment is modern and top of the line with very reasonable prices. The clinic itself is bright and clean with a welcoming vibe. You’ll be well looked after throughout your visit! Look no further for your aesthetic services ...this clinic is outstanding!! I will be a lifetime client!! "
" I thank Nadine, Dr. Frame, and the excellent staff for insuring that my needs were met safely and
professionally.
Looking forward to more positive results.
"
"Did in 2 hours what I was trying to do in years. Quick and professional care. "
"I bought a kit on Black Friday that I was told included ZO complexion renewal pads. She. I opened it last week I discovered it had a different product I didn’t want. I returned the kit and bought the intended product at the Black Friday discount. No hassle, a very easy transaction. Much appreciated, I will continue to make your clinic my go-to for all my ZO products.
Thank you!"