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Verified
1/5

2015-08-04

"They never got my script right and contnued to bill me for services. I spot checed the service and the lady answered assuming I was a call forwarded in the evening and stated she did not know what to do. I then told lady I wanted to cancel. She said that she would take care of it. She obviously did not follow through. I would like this right away.

***-***-**** My account number. I spoke with Answer connect rep on April 30th. I asked them to cancel my services. I then continued to be billed for May, June, July and then today all 4 dates they unauthorized and took out 199.99 each month for 4 consecutive months.

I also spoke with the Client Services dept on August 1st. She did research on my file and saw that true I did ask to cancel and was supposed to issue a refund for this today.

Instead I was billed again Today. Pending Misc. Debit POS DEBIT ACTI ANSWERCONNECT ***-***-**** OR Link to more information in a new browser window. $199.99 Today
"

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