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5/5

2023-06-20

Excellent Company, Great Support and Service

"I worked with Sonny on my purchase of a Pentair 300K BTU heater. He was great with his help and follow up on my purchase. This company stands by their products and is an excellent company to do business with. Sonny is super, and if you purchase, call in and ask to speak with him, you won't be disappointed at the quality of service and follow through that he provides."

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2/5

2021-03-07

Fast service-deceptive advertising

"I bought a supposedly "Pentair" replacement motor. The website stated it was a Pentair Motor. Upon arrival as I took it out of the box, no where on the motor does it state that it is a authentic Pentair Motor. The product works okay, but concerned that this company states it is a legit product. It is not. "

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1/5

2019-02-14

No customer support.

"We were talking to Sonny with their sales. She failed to answer couple of questions about purchasing a set of Pentair equipment ($6,000 worth). We followed up via email, not response. Sent another email, it was ignored again.

If this is the level of service we get before they have our money, I can only imagine the level of support after the sale. Steer clear.
"

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Verified
2/5

2012-11-23

"Product was not in stock and had to be ordered. It is on order and they said it would take 3 to 4 weeks for delivery. I had to drain my hot tub because it was not available sooner"


Verified
5/5

2012-11-22

"GREAT..DELIVERY A DAY EARLY!! WILL CONTINUE TO USE THIS COMPANY...THIS IS OUR 3RD ORDER, NEVER A PROBLEM AND VERY HELPFUL PHONE PERSONNEL."


Verified
5/5

2012-11-21

"They were knowledgable, helpful and had excellent prices. I always call American Best for pool gear!"

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5/5

2012-11-16

"You guys and service is awesome. Only place to buy pool supply/equipment. Wish I would have discovered you years ago."


Verified
5/5

2012-11-07

"I got most of my parts that I needed, but I thought the wings for the hayward navigator would be part of the lower half drive assembly. I was very satisfied with my order"


Verified
5/5

2012-11-04

"Great prices, good email response on a couple of my questions, and prompt shipping and delivery of my order. Great experience."

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5/5

2012-10-24

"1 day delivery......awesome
"

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5/5

2012-10-09

"I have purchased several major pool components (filters, cleaners, pump parts, etc.) from American Best Pool Supply over the last few years and have always been very impressed with their competitive pricing and responsive service. They always ensure that I get my items ASAP and I have never seen anyone in the market with a better selection of pool supplies or lower prices. I always shop around before any major pool supply purchase but I always get the best service and deal from this vendor. They're the very best!"


5/5

2012-10-04

"Sales assistant was very helpful in confirming the suitability of the particular model of spa heater I had selected and with placing the order. The heater arrived very quickly considering the long distance (CA to TX) and was not damaged in any way. I unpacked it but have not installed it yet since I am still shopping for an automation control system."


5/5

2012-10-02

"The customer service was above and beyond. They did everything they could to make my experience a great one! I will use the again for sure. I would recommend them very highly. "

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5/5

2012-10-01

"EXCELLENT! They were very helpful, shipped the product in three days and our new pool heater is working fine!"

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5/5

2012-10-01

"The equipment arrived as advertised. "

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