ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
4/5

2019-08-15

great experience

"I sent in my old iPhone 6plus to their office on July 16th. It arrived on the 17th. I had trouble finding out how to erase my old iCloud account from the device but the owner of the company was very helpful and patient! I recommend you work with them in the future if you have old electronics you need to get off of your hands! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-20

"Hey. I just sold my old BlackBerry phones to American Buy Back and couldn't be more pleased. The entire process of getting cash for my old junk was simple and painless. After selecting the phones I was selling on their website I taped the shipping label (free) to a box and they were off. Two days later on Thursday I received an email from them stating they had got the order and it was in the audit process. The next email informing me that they had sent my payment came less than an hour later.

I'm thoroughly impressed by American Buy Back and will most definitely be a repeat customer.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-08

"Just used AmericanBuyBack.Com and had an absolutely wonderful experience. My neighbors were talking about what site's actually pay for used cell phones & electronics which let to America Buy Back being brought up. My neighbor said he had sold them older iPhones and they paid for them the same day that they got them.

Long story short, I called them the day I placed my buy back order just to verify and confirm the whole process. The gentleman I spoke with was very professional and was able to answer all my questions. He even was aware of my order's status and before I could even ask gave me the latest update regarding it. I would recommend them to anyone wanting to sell their old devices. I will 100% be a repeat customer. Thank you guys!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-03-28

"Hello. I cam across AmericanBuyBack.com in early March. One of my close Starbucks friends mentioned them to me while we were discussing the what I should do with some of my family's older iPods and cell phones. I checked out their site when I got home and was amazed how simple the process was. Using their search to get an offer on my items was a breeze. They also have pictures of every item in their catalog so you can be sure to know what model you are referring to. Long story short, I ended up shipping them 2 iPod Classics, broken iPhones, and even my old water damaged HTC that was a couple years old. American Buy Back also paid for the shipping costs as I didn't have to pay a dime at the Post Office. Three days after I sent everything in I received my money via PayPal. After my recent experience with them this month, I'm honestly a fan."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A