ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2015-02-21

"I had the same experience as many others...except I was told my camera was an American version...and then they shipped a grey market camera. Total FRAUD. This company should be shut down by Federal authorities. I just hope to get a full refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-02-21

"America Cameras' prices sound too good to be true...and in this case it's exactly what they are. America Cameras.com has certain prices that are the best on the web but if you go for those deals you'll be in for a rude awakening. Your online order form is the typical, simple form, most of us know by now. Name, Address, Shipping and Billing, Card info. Once the order is put in a telephone message and an email will alert you to call in, in order to finalize the order as billing address needed to be verified. Calling in will tell you really quickly that the good deal is gone as you'll be peppered with attempts of persuasion to upgrade your order. Whatever you ordered can simply not be sold the way you ordered it...
Asking clear questions never resulted in clear answers.
Abe's of Maine is another camera store that uses the exact same technique. Baiting customers.
Be aware of those stores and if an online deal seems to be too good to be true, it most likely is.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-02-20

"Didn't read the reviews before I purchased but I had a similar horrible experience to everyone else. I purchased a Canon 5D Mk III due to the attractive price, then after the purchase I got a phone call stating that what I had purchased was the import version. He tried to upsale me the USA version for $1000 more. I said that the import was fine and just send it. The man on the call then informed it that I wouldn't be able to use it because it was the "Malaysian Version" of the camera. I was informed that "none of the menus would be in English", "the body was plastic", "there was no warranty", "no batteries, cords or accessories would be included". When I said that import versions still should have accessories and the same camera body he got very aggressive and told me that what I had purchased would be impossible to use. I said wanted to do more research on the camera to figure things out. He then hung up on me after I tried to reasonably figure out what was going on."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-02-16

"DO NOT BUY FROM AMERICACAMERAS.COM

I had the exact same experience as this: 02.16.2015

"I ordered online a camera from America Cameras because they had the best price on it. I receive a call the next day asking me to 'call back to confirm my order.' I call back and am asked what sort of battery and warranty I want with the camera! I say I want whatever comes with the camera. The guy says 'this is the international version of the camera which doesn't come with battery or warranty.' I say 'but your product page says nothing about that being the case.' The guy says 'it does.' I go to the page and of course it doesn't. I tell the guy to cancel my order and the guy says he will and promptly hangs up on me. Please note that Resellerratings.com gives them the lowest rating and Trustpilot gives them a 6 out of 10. AVOID America Cameras! Pay more and buy from a REPUTABLE company--there are many out there!"
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-02-15

"Same experience as everyone else. I ordered a Samsung TV. They told to call to confirm. When I called they said it was out of stock. I told them the website said it's in stock. They told me website is not live. However for the last two months the website continue to say it's in stock. This company is very crooked. BEWARE!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-02-12

"I ordered online a camera from America Cameras because they had the best price on it. I receive a call the next day asking me to 'call back to confirm my order.' I call back and am asked what sort of battery and warranty I want with the camera! I say I want whatever comes with the camera. The guy says 'this is the international version of the camera which doesn't come with battery or warranty.' I say 'but your product page says nothing about that being the case.' The guy says 'it does.' I go to the page and of course it doesn't. I tell the guy to cancel my order and the guy says he will and promptly hangs up on me. Please note that Resellerratings.com gives them the lowest rating and Trustpilot gives them a 6 out of 10. AVOID America Cameras! Pay more and buy from a REPUTABLE company--there are many out there!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-02-03

"Read the reviews before ordering from this company. I ordered a T5i for $389 as listed on the site. The person said that unless I wanted a cheap plastic version, that only worked in China, then I had to upgrade to the American Version. I told him that I was fine with the one in the picture on their website. Then they said it was backordered for 4 months. I was fine with the backordered camera, but before I could tell him this, I asked where on the website, did it say this was a plastic Chinese version. He kept saying, it's there (I had the website open and was searching), and then he cancelled my order and hung up. I called back, and the person said "hello", heard my voice and then hung up. Then I called back 5 more times with either no answer or a deliberate hang up. I called back a few hours later and someone answered immediately, and basically kept making excuses on why I needed to pay more. Bait and Switch company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-01-26

"Terrible service, I called first to see if the camera lx7 was available before I ordered and they said yes. I then placed the order. called in 3 days later to get a tracking number and they did not have one. they said the camera was out of stock and that I forgot to order a battery. I then was told that the camera that I ordered did not come with anything but the camera and no warranty. this was not specified in the description at all if I wanted to get the retail version with everything it jumped from $250 to $329 with express shipping. the retail version was nowhere to be found in the website. I told them it was cool and I ordered the retail version. I asked when was I gonna be charged and they said the next day. I called a few minutes later to cancel the order and the never answered and charged for the camera at that same moment. 4 days have passed and I haven't received a tracking number. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-01-22

"Dishonest sellers and totally unavailable to provide any type of customer service. They advertise products below fair market value that they do not have and try to up sell you to more expensive items. When your product never arrives they are impossible to contact. Avoid at all costs!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-01-06

"I placed an order on 12/9/14 for a T5i camera. To date 1/6/15 one month later the camera has not shipped. Company contacted me within next few days to upsell me to the "U.S." version because I bought the Chinese version (yes I know it is an international version). I told them that I was okay with the international version, and then they wanted to sell me a battery and charger because the international version did not include those items. Told them no thanks and they sounded annoyed. Week later no shipment. Called again, and they indicated they needed to know if I wanted accessories. I told them no, they then told me they don't have that version in stock..... long story short, I didn't look for reviews for this place before I bought it... bad mistake. Don't pay attention to any positive reviews. The guys on the phone do not give their names, pretty sure it is the company posting the positive reviews. I tried to give them a chance. Tried to cancel the order and then they hung up on me. Good news is that they did not charge my card yet. Steer clear everybody."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-12-29

"Horrible horrible horrible. ....Dec 10: make purchase online to get call few days later saying they have not processed transaction. Package deal did not come with battery. .... but canon includes them. ... so do they open the box and remove it? Then try to get you to pay for an over priced battery. Rude customer service rep. Agreed to "better" kit for a hundred more that included battery. ... recieved and one less lense no memory card etc. I got taken, don't let it happen to you too!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-12-18

"For more than two weeks, I've been promised a shipping confirmation within a few days every time I call (which also entails 10-30 minutes on hold). The date arrives, no confirmation, it's a new excuse. Avoid these liars. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-12-18

"Similar experience as others. I placed an order for a camera they advertised at a very attractive price. Four days later it had not shipped. I messaged them to ask why, they told me I had to call the service department. The service department tried to sell me a grossly overpriced memory card and accessories. This business practice has been employed by unscrupulous camera and electronics dealers based in New York City for years, I can't imagine anyone still falls for it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-12-16

"I ordered a Canon T5i, was waiting for the delivery for few days. Then I noticed few emails from them informing me that unless I call them over the phone and confirm the billing address they won't process my order. I called them and the guy on the phone was very rude. Then he asked me to pay for the battery since it does not come with the bundle which is the most ridiculous thing I have heard. I said that I need to verify my order that it does not include the battery, he instantly said 'okay check and call us back' and he hung up. And then I received an email stating the order was cancelled. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-12-16

"Big bait and switch. Advertised a really good price on a Canon T3i then sent me an e-mail asking me to call. Then informed me it was the "international" version - no english. Tried to sell me a T5i for several hundreds more. Do not trust these guys!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A