ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2019-11-11

BEWARE THESE SCAMMERS!

"BEWARE THESE SCAMMERS!! I placed an order on 9/3/19. When I was informed of a 6-8 week delay in my order on 9/10/19, I cancelled the order. Following cancellation, I inquired many times about my refund, and no luck. I submitted a complaint with the Better Business Bureau, and they unfortunately had to close the complaint because the company failed to respond. Now I am out $250!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-08-28

I would give a NEGATIVE rating if possible

"I would choose negative stars if possible. I never received this order in the original 4-6 weeks as indicated for delivery on my July 5, 2019 order. I received an email on July 19, 2019 of another 3-4 week delay with an attempt to upsell to their Houston plant for timely delivery. Then I received an email on August 26, 2019 that after I APPROVED the proofs, which were all incorrect, it would be another 4-6 weeks. I called the company today and was told truthfully it could be 4 months or greater as they switched manufacturers in China. Apparently, their new plant is not even operational and still in training phase and there are over 700 prepaid orders awaiting fulfillment. Funding their new plant by taking orders on false pretenses of fulfillment times that will never be met and delayed for unknown timeframes is illegal. Clearly, this is a combination of a bait and switch tactic to their Houston Plant for a much greater cost and a funding operation for their new plant in China. There was never any intent to deliver originally as in conversation and writing on my July 6, 2019 order in 4-6 weeks, or in the updated email from this company on July 19, 2019 of a delay in delivery of an additional 3-4 weeks, nor even in the incorrect proof email on August 26, 2019 of yet another 4-6 week delay. They have cost me hours of unnecessary work selecting product and colors, correcting their representatives constant errors on my selections, and phone calls trying to get to the truth. The most significant factor is my company is out of necessary wristbands for my operation and I am now two months behind in researching and ordering new wristbands from another company. I will be reporting their bait and switch; plus new plant funding tactics to the States Attorney General, Better Business Bureau, and all Social Media. Finally, they have their customer service representatives bearing the brunt of customer fallout as this company negatively impacts the businesses that have trusted and relied upon them to deliver their products in a timely manner. I asked the last representative, Jerry, for a name and contact information of his management team and he is not allowed to give out that information. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-07-08

Service Above and Beyond

"I ordered wristbands and the US Postal Service lost them in transit. I called Amazing Wristbands and spoke to Ron. He went above and beyond to ensure that I had the custom wristbands in time for my event. Awesome customer service. Will definitely use this company again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-02-15

Good product

"I have been a customer of this company for the past few years and have always been happy with the quality of their products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-05-26

Their colors have a known problem, but they won't tell you and won't stand behind their product.

"I ordered my $678 wristbands in Sept 2015 to meet my budget timeframe. When I then used the wristbands for my event (on April 30, 2016) the metallic color came off from each of them. They would not replace them. I now have 2500 wristbands that are useless with a website that was designed to support the wristbands and printed literature. I did business with an American Business because I knew they would stand behind their product should something go wrong, rather than dealing directly with the Chinese who produce them. How wrong I was. Their response was, "Our metallic color do have metallic flakes to give it its shine on the bands and certain lotions or hard water can change the color of the metallic shade." I have no idea why I was not alerted to the problem in their product to begin with so that I could chose a different color!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-15

"Exceptional service!!! The difference you make is nothing short of greatness. The wristbands were delivered on time and it was so exciting to open the pack. We were able to raise more funds through it. You’ve supported our cause in such a way that we are planning to recommend your service to all other communities. Thanks a lot!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-13

"The level of integrity you create with the customer is incomparable! We have always been able to rely on your friendly and courteous service. I am surprised to see your customer support not dropping out anywhere, you guys are amazing. Keep up the good work. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-23

"Fastest and friendliest services! Few months back, I purchased dual layer silicone wristbands for awareness purpose from amazingwristbands.com, the service was simply amazing and it wouldn't have been better elsewhere. Worth every single dollar spent! The service was extraordinary. Irrespective of the type of event, you are sure to get the perfectly designed silicone wristbands. Shop with confidence, just as how I did and you are sure to be one of the satisfied and returning customers just like me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2015-02-28

"I absolutely love the results I got from Amazing Wristbands. I only needed a few for a bachelorette party, and they were the best deal by far. They had a good turn around time too. The wristbands look pretty much like the examples. Honestly, I was expecting a cheap product, but I was pleasantly surprised by the quality. They have a huge assortment of customizable options, and they had the best fonts of any site. I didn't feel like I was settling! My only complaint is the glow really does not glow. They still look great, and I would definitely buy from them again and recommend them. This is also pretty much THE only place where you can order a single bracelet too. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-07

"Have ordered from this company many times and each time wristbands have turned out great. Delivered on time and exactly what I ordered. Would order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-12

"I ordered 150 bands after my friend's funeral. Service was amazing, bands were very good quality. Color looks just like it does on the preview on the site. I've had the same one on for over a year and it still looks the way it did when I got it! I would definitely recommend this company and order from them again!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-11-15

"This company is terrible. Do not order from them. I ordered bands that were supposed to glow. They did not/do not. The company will not refund my money or even discuss this with me. DO NOT ORDER FROM THEM, you will not get what you think you are getting."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges