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Verified
5/5

2005-11-07

"Quick shipment and the power supply was exactly as described. Very pleased with the order and I plan to purchase more from this business."

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
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Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2005-11-03

"AWESOME EXPERIENCE!

I ordered a part on sunday night, and had it in my hands tuesday morning. this is with FREE shipping (DHL ground). I can't believe it, i live half way across the country from them.. I'll stop here now first before i even check out Newegg..
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Verified
5/5

2005-10-22

"This site had the best prices around for computer cases. They were also the only one I found with free shipping. Checkout was easy and shipping was super fast. I will definately shop with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
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Being trustworthy
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Resolving problems
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Being knowledgeable
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Verified
5/5

2005-10-17

"A truelly awesome computer parts store. Their customer service can't be beat. They've got awesome prices, and an easy to surf website to place the order. No "hidden charges", everything is on the up-and-up. I will most definetely be doing business again, and will recommend them to all my friends."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-10-06

"STAY AWAY FROM THESE THIEVES! Here's my experience. I ordered on 07/06 and they didn't send a tracking # or my product until I wrote to them 3 (!!!) times and requested it (7/15 e-mail - "This is my 3rd e-mail regarding the status of my order. Please reply right now or I will contact my bank to cancel the order and the BBB to report Fraud"). They replied on 7/19 - 4 days later with a tracking #. Once I received the video card I had ordered all the way back on 07/06 I tried it in 3 machines and it didn't work so I immediately requested a RMA on their site.

On 7/26 I sent another e-mail stating - "I submitted an RMA last week. Where is my RMA for 131xxx???" and received a reply on 07/27 that they didn't receive the request however within a few hours another email arrived stating they found it.

I sent back the product on 8/6 because I was in the middle of moving the week I received my RMA and I also wanted to wait until I got into the new house so the return would be delivered to my new address (HA!). I included the invoice in the return box with my new address on it in BIG BOLD LETTERS and CIRCLED stating NEW ADDRESS. I emailed them and told them I had a new address too. Of course, they didn't receive it.

So the return is delivered to them and they fail to send me an email that a replacement is coming!!!!!!!! I called the week of 8/21 and asked about my replacement and they state they had already sent it and that it arrived on 8/15 - to the WRONG ADDRESS!! IDIOTS!!!! They NEVER emailed me they were sending a replacement - I could have posted a sign on the house or called UPS and worked out delivery!!! Of course I go to the old residence and it's not there! So then I go back and forth with these people about getting the package back or request a claim from UPS. They say it's my fault I didn't give them the address change!! YES I DID! In an e-mail as well as a VERY conspicuous note ON THE INVOICE inside the box that they had to open and get the card. I also had the address on the outside of the box. They said they'd work with UPS to get a claim on the product. I've spent MONTHS trying to get them to do their job with more phone calls then I care to write down here. They placed a "UPS call tag" instead of a "UPS tracer" on the package! Do they not know this was wrong? How long have they worked with UPS? Every time I call I have to refresh their memory about my order and Shannon (the person in charge of things) is RUDE all the time. She says she's going to take care of the issue with UPS but every time I call back she's rude and puts me off or tells me she can't get anything done for me if I am on the phone to her!! Of course she hasn't done anything but LIED!!! Today, 10/05 I asked for the UPS Tracer # and she said in a nasty huffing tone - "I don't know what it is! It's not on my desk!!" Today was the last straw. I was nice enough for too long so today I let her have an earful. I called back after she hung up on me and got her voicemail - which by the way has been full for the past 2 months I've been dealing with this. I spoke to another woman and asked to speak to someone over Shannon - like the owner - and was told "he doesn't speak on the phone because he's hard of hearing." BULLS#%&!!!!!! Hear this!! This place is a fraud - some of you might have had a good experience, but check out BBB and look up these guys. I wish I had. YOU'VE BEEN WARNED AGAIN!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-10-02

"Fast shipment. Professional service.
I am very pleased with everything
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
2/5

2005-09-26

"I upgraded my shipping to something slightly quicker, and I got an email saying that they can't ship to an address that's not my billing address. I'm living on a college campus right now, and my home address is what I have listed for my CC. It's extremely inconvenient for me to have to go home to get my order."

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Verified
5/5

2005-09-10

"Easy to order not a lot of hoops to jump through. I will use this company in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being knowledgeable
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Resolving problems
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Making decisions on their own
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Being trustworthy
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Web site reliability
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Verified
5/5

2005-09-08

"Great product, fast shipping and exellent price too!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-09-08

" This purchase went Extremely well!! I ordered it double boxed. It came in 3 days It was packed perfectly. No parts missing. No broken windows.
Great case, Great price, FAST FREE SHIPPING!!
I will by my next case from Anamax also.

WZ
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
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Being knowledgeable
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Making decisions on their own
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N/A
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Verified
5/5

2005-09-02

"Great Experience with Anamax. Needed an odd sized power supply for an older PC. Anamax had the best price on the web with free shipping.Info on the website helped me choose the correct replacement. They processed the shipment quickly and the PS arrived in excellent condition and worked perfectly. Will definitely shop with them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
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Being trustworthy
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Overall web site
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Verified
5/5

2005-09-02

"shipping was very fast and item met all my needs. during this upgrade this was the best order transaction i had to make out of many extra ones that i had to do."

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
5/5

2005-09-01

"Alway Fast, Alway a Good Buy, This Is My 7th Case From Them and Not A Problem Once."

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy

Verified
5/5

2005-09-01

"Ordered on the 18th, shipped on the 19th, received on the 24th. Cannot ask for faster or better service. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
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Resolving problems
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Being knowledgeable
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Overall customer service
Customer service resolving problems
Customer service being easy to reach
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-08-11

"Great product, excellent service and fast delivery! Thanks very much, guys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
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Being trustworthy
N/A
Being knowledgeable
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Resolving problems
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site