ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2009-01-08

"Worst merchant I've run accross in years of online buying, including people on Ebay.

Advertised part in stock at price x, bought at price X, charged my credit card at price x, hadn't shipped in a week, emails to customer support unanswered, call transferred to a voicemail box with no identifying information and unanswered, eventually cancelled the order. Looked on the site and same SKU now $150 higher. If they're going to go "out of stock" or "cannot obtain" on parts they really ought to at least have a semblance of not being a scam shop and changing the SKU or something. Charge my card for a part with the same SKU, ship it as ordered and contracted and the difference in price should be your problem, not mine. Only plus is that the charge was reversed on my card in a timely fashion - but I would never shop with this merchant ever again even if they had the last of a one-of-a-kind item which would cost me thousands of dollars more to find a workaround to.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-11-11

"ALWAYSLOWEST.COM DOES NOT HONOR POSTED PRICE!

I do not recommend doing business with this merchant.

I placed an order at Alwayslowest.com and received email acknowledgement of the order.

When I checked the order a few days later, I was shocked.

AlwaysLowest.com canceled the order without providing any notification.

When I called to get details, a service agent stated the item ordered was discontinued.

However, they were still offering the item for sale at an increased price on the web site.

I FELT LIKE I WAS BEING LIED TO.

Later, during another phone call, I was told the item price for the order was an error.

I FELT LIKE I WAS A VICTIM OF DECEPTIVE PRICING.

AlwaysLowest.com refused to honor the order.

Alwayslowest.com stated its their posted policy not to honor "typographical errors."

Their "posted policy" seem to be purposely obscured in link at the bottom of the page.

Nothing during the ordering process refered to this "posted policy."

I received a call from Alwayslowest.com offering the item at "cost."

"Cost" was not even $3 cheaper than the low price on Google Shopping.

I FELT LIKE I WAS BEING LIED TO AGAIN.

I WILL NEVER BUY FROM THIS MERCHANT!

The Alwayslowest.com web site states, "The Right Technology Always at the Lowest Price."

I think it should state, "PRICES SO LOW - THEY CANT BE BELIEVED!"

BEWARE OF BAIT AND SWITCH PRICING!!!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-09-09

"This has to be the absolute worst company I have ever dealt with. It took two weeks to receive the product, then it didn't work, and I am still trying to get an RMA issued so I can return it. I have called and left numerous messages, never had one call returned. When I do get to speak to an actual person, they transfer me and then no one answers and I am back where I started. When my credit card bill comes thru, I am flagging their charge so that the credit card company will take back the money. I won't even do business with any internet site that has them listed as a vendor."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2008-02-25

"My present experience with this vendor rates as the worst experience I have ever had with any vendor. They apparently shipped my order to the wrong address, have been generally unhelpful on the phone, and have failed to return my calls when I've left voicemail messages. I intend to update this review once I have either received the item I paid for, received a refund, or gone through the dispute process with my credit card company. I simply wanted to write this review now as a warning to those who might consider using this vendor.

Edited to add: It's been a while since my order with this merchant, but my recollection was that they eventually reversed the charges on my credit card, so I didn't have to initiate a credit card dispute. Still, I will not use this reseller again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A