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Product & services pricing
2.50/5
Chance of future purchase:
1.25/5
Shipping & packaging:
1.25/5
Customer service:
1.25/5
Return/Replacement policy:
1.25/5

Verified
5/5

2018-08-16

"Quick and easy. Thank you!"


Verified
1/5

2018-08-16

" I finally receive my glasses about 3 1/2 weeks late. They were the wrong frames. The invoice that was sent was just the price of the frames not the frames and lenses. I’m going to return the glasses would like my money back for the frames and lenses. And I will not send them back in and express envelope considering they weren’t expressed to me they were 3 1/2 weeks late I will send them back in a priority envelope with insurance. Please get back to me at ***-***-**** .Catherine Cavola"


Verified
4/5

2018-08-15

No tengo un estatus de mi envio actualizado

"Me gustaría saber en que va mi pedido, no tengo un estatus actualizado"


Verified
5/5

2018-08-14

"Slight lag in fulfillment, but overall great to work with."


Verified
5/5

2018-08-10

"Great sunglasses! Very pleased with last purchase, can’t wait to get my new pair. :)"


Verified
5/5

2018-08-07

So far, so GREAT!

"AllureAid had the product I wanted for half the price of the store. And their instant messaging through Facebook made finding answers to my questions a breeze! I can't wait to receive my new glasses."


Verified
1/5

2018-08-03

"Ive ordered since the 25th paid 2 day shipping which is 10 dollars more and still haven’t received anything nor tracking number"


Verified
5/5

2018-07-31

Lots of choices even sizes! And great prices!

"Was able to find the glasses I loved at a store but much less expensive and in a more appropriate size! Thrilled!"


Verified
5/5

2018-07-27

"I called and had great customer service from Jana who helped me figure out my online ordering and prescription."


Verified
1/5

2018-04-09

Zero stars

"DONT BUY they are SCAMMERS! Purchased prescription sunglasses. Been calling every week and get different excuses. Last two weeks been told they are being shipped the next day. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-25

"online easy to use and good experience"


Verified
5/5

2018-07-24

Easy Order

" I’m waiting to receive my purchase but so far so good !"


Verified
1/5

2018-07-19

late delivery - no response after 2 weeks of purchase order

"late delivery - no response after 2 weeks of purchase order
I have not received any information about my order, I was charged 2 weeks ago for the glasses, and I dont know anything about my order
"


Verified
5/5

2018-07-17

great - easy process

"but i forgot to use my $5 coupon - code SN5PROFF"


Verified
1/5

2018-07-13

Late Delivery it took 11 days to ship it

"I placed my order June 29, 2018. After 3 days and no shipping or tracking details, i called support and they told me that it was because of the holiday 4th of July and that it would be shipped July 5th thursday and that i would get my order by Wednesday the July 10th. On the July 10 i called to get an update on my order and finally the shipping lable was created on July 10 and it took till July 11 to ship it. Today is July the 12 and package is still in New Jersey where label was created. Still long way from San Francisco CA destination. Now i will be getting my Order till Saturday the july 14th. That means it actually took 15 day till i got my package from the day i made payment. Have in mind that i choose the 2 days shipping option for $10.00 more but i did get that refunded. This is a horrible shipping service. Allureaid needs to fix this issue with shipping. Half a month is not axceptable for a 2-3 day shipping service!!! "