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Return/Replacement policy:
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5/5

2003-04-30

"I bought Panaflo L1A low noise fans for $4.50 each from allelectronics.com and they shipped the next day and the fans came in good condition. They had the lowest price I could find. They send update e-mails with tracking number. Recommended!!!"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
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Likelihood of customers making future purchases
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Overall product shipping and delivery process

5/5

2003-04-29

"I have ordered from All Electronics a few times. Each order has been perfect. All orders have shipped very quickly. I will continue to do business with them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time

2/5

2003-04-27

"I was less than thrilled about the condition in which most of my order arrived. About 80% of my order was potent with the stench of gasoline. Most distressing about this situatio was that a file set I purchased was STILL wet with Gasoline inside the plastic carrying pouch they came in. After a few days of 'airing out' the sensitive componets I did not want to wash the stench was gone.
My initial assumption was that the package handler, (UPS Ground) was to blame. On further investigation of the actual packing carton I found no evidence or smell of gasoline either on the package or inside of it, the gasoline was limited to the large plastic bag in which the various componets of my order was placed in.
I contacted All Electronics Corp to inform them as to the nature in which my order arrived and to ask how such a thing could happen and go unnoticed on their end. Their response was simple, they assumed it happened in transit (perhaps to their warehouse) and would refund my order if I wanted to send it back.
I did not want to repack my order and send it pack, pay for shipping or wait for them to receive it and or resend my order OR go find my items elsewhere. I decided when my order arrived that everything seemed O.K., despite the stench and would rather keep it than return it.
I like the selection they have and the prices they have but I will NOT be buying anything with them I cannot find elsewhere for the same price, or even slightly more than their price.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
Overall web site
Web site being easy to use
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