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5/5

2003-07-18

"I placed my online order on one day, and it was shipped out that afternoon. It arrived the very next day UPS Ground from 350 miles away!

AJUMP.com emailed me a tracking number which turned out to be incorrect. I contacted them and they quickly and courteously provided the correct number. But delivery occurred so quickly that I had already received the item!

I was very pleased.
"

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5/5

2003-07-15

" Purchased a GeForce FX 2500 card from them. Arived a couple days before it was supposed to, that's to UPS's credit more than AJump though! Still I'll look there if I need something and NewEgg does not have it or something."

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Delivering products on-time
Delivering products damage free
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2/5

2003-07-11

"Received the Impression MAX Car Adapter, item 0190257, which is a converter from portable CD player to car cassette player. The adapter played in mono only, no stereo. Attempted to return to AJump, and even though they agreed this is DOA merchandise, they expect me to pay return shipment. I will not deal with them again."

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5/5

2003-07-08

"Ordered a Shuttle mini-PC with CPU and carry bag on a Sunday. Got free shipping from Pricewatch, and the order arrived at my door Friday morning.

Great prices, order was shipped fast, packed well, and exactly as described. I would definitely purchase from them again.
"

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5/5

2003-07-04

"Ordered registered ECC DDR for a server. Got a tracking number 9 hours later. It arrived sealed from Kingston, boxed, and heavily bubble wrapped."

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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-30

"Free shipping on my motherboard, and they shipped it the same day I ordered. Arrived in 2 days as advertised. I'm impressed with Ajump so far. Would definitely order from them again."

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-22

" This was one awesome company. I ordered a Thermaltake case from them on tuesday the 17th, and after being processed the same day (granted I also ordered it late that night, and was told 9pm MTN it was ready to ship), it quickly arrived on friday the 20th.

My only complaint was that half the bottom of the case's box was ripped open and hanging freely with the manual packaged loosely (I hope I didn't lose anything else, cause all I got was a manual in the box). The case was in perfect condition though, and all the parts were sealed within it.

I would without question buy from these guys again.
"

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5/5

2003-06-14

"1st time ordering from this company , good experience, ordered a atx power supply , got it no problems ."

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5/5

2003-06-13

"Order shipped two days after ordering.
Amazingly enough, the package arrived 90% damage free after about 6 days. (I'm not a big UPS fan)
Easy shipment tracking, good prices.

If they'd get rid of UPS they'd be just about perfect.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-06-10

"not so good.
I ordered Kingston ECC ram that was in stock on the website.
Customer Service rep tells me it was not in stock and eta is 6/6. 6/9 i receive an email telling me that they were sorry and will receive it 6/23. I never had to deal with this kind of run around before, so i replied with an email to cancel the order. Decided to go with someone else. I am still waiting for a response.
"

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Is trustworthy
Is committed to quality products and services
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Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
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Customer service being trustworthy
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Customer service being easy to reach
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Customer service being knowledgeable
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

2/5

2003-06-05

"Not a great experience. I ordered a Twump PATA-to-SATA converter for my Maxtor DM9+ harddrive. It arrived after 10 days via UPS. The box was smashed beyond belief. They either ran over it or sat a refrigerator on it. Honestly, it was a 7 inch high box that was smashed to about 3.5 inches height. The retail package inside was also crushed, and the actual converter had 2 bent prongs for the HDD LED, a bent SATA adapter, about a dozen bent IDE pins (on the reverse side of the PCB from what is plugged into the drive). While I recognize that Ajump isn't ENTIRELY responsible, they are the ones who use UPS rather than FedEx like everyone else. From now on, I only use FedEx shipping retailers. UPS sucks. I've never received a package shipped by them that wasn't damaged. Rather than deal with the inevitable headache of RMAing this part, haggling over the restocking fee, waiting for them to ship me a new one once they've received mine, and hoping that this one survives the UPS gauntlet, I pitched it and went to CompUSA. $25 worth of wisdom."

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5/5

2003-06-03

"Ordered a raidmax 500w powersupply. Order was processed and shipped the next day. Overall smooth transaction. I would reccomend buying from this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-05-29

"AJUMP was a joy to deal with. The product I ordered came in just two business days with ground shipping. Customer service quickly resolved a billing error. Overall, I am quite happy and would definitely buy again from AJUMP in the future.
"

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Pricing of products and services
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Overall product shipping and delivery process

5/5

2003-05-13

"I received the Thermaltake CPU heatsink and fan today and installed it. Excellent product, communication, shipping and price. It was a pleasure doing business with you and will do so many times in the future. Thank you! Sincerely Doug"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-05-09

"I purchased a linksys wireless router/switch for my new startup business at theintelligenthome.com. I received it within 2 days of my order (this was really fast for ups ground.) My order was shipped the same day I ordered. I ordered 11.27a and my shipping confirmation email was mailed at 10p.

Everything worked just as I expected a good company to work over the internet.

I am a real person. My name is Jeffrey Greer. I've seen a lot of other posts at this site that look like fraud. Beware of lots of little short posts which say about the same thing.
"

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