"I ordered some scope rings from Airguns of Arizona and they did not fit the height of my scope. I contacted them for a return and they said they would not return them. I guess I should have read the return policy ahead of time. The rings were opened but only out of the package for ten minutes. When I expressed my frustration, they did offer to return them but only with a large restocking fee. I ended up having to sell them on an internet forum because I did not want to pay the restocking fee . This was frustrating."
"I've purchased several high dollar air rifles and have received excellent service and warranty work when needed. One of the few places I always shop. "
"I decided to purchase my first my first PCP air rifle. Called AOA. Talked to Rich. He was friendly and helpful (check one). I ordered a .25 Daystate Wolverine HP R, Aztec scope, pellets and a 75 cubic foot Omega SCBA tank to refill it. Everything shipped a few days later (check two). Everything arrived well packed and undamaged (check three). Scope was mounted and zeroed, there was a test target and chrono results , as promised (check four). Filled Omega tank at dive shop, cleaned and refillled rifle. Put five rounds in one hole in center of bullseye at 20 yards (check five). A perfect five star performance by Daystate and Airguns of Arizona!"
"If I have any questions about shooting or buying an air rifle these guys are the best! Very easy to deal with very knowable about every part of their business. I recently ordered some pellets; AA knew what I was looking for and got them shipped to ASAP. To me it's how you handle the little things that makes you a valuable supplier to me. "
"AOA staff was fantastic, answered all my questions, the staff was equally excited about selling as I was to buying. It's nice to see passion in sales staff. The entire transaction was handled perfectly.
I just wish there was an extra hour in the day, so I can play with my new toy, No issues with the trade ins.
High recommend
Sat july 15 "
"They sent my order out swiftly and was just as advertised."
"When I started looking for a PCP air rifle, I was very much a novice -- scouring the internet left me even more confused. I contact Airguns of Arizona and told them what I thought my needs were and they suggested several makes and models. I ended up with a Brocock and it has been a perfect PCP. Along the way, Airguns of Arizona has helped me figure out anything I could throw at them about air rifles. They even sent me a few spare parts (O rings) at no charge. Very knowledgeable of their products, very personable, and very fast in all their responses, whether it is getting something ordered in the mail or getting back with an answer. Awesome company, awesome people."
"Darren, Darren, that narcissist thief. He thinks he knows it all. That guy always charge me for shipping. Wether I buy an item for 50 bucks, or 500, that guy is an abusive guy that doesn’t give a dam about customers. One time he threatened me of charging re- stocking fee on an FX gun when AOA used to sell them. Kipp, Jared, and Ritchie. Are the only reasonable guys there. Unfortunately Kipp, and Jared, are not on sells anymore. Now Darren, has these new kids very well trained to ripp off the customers with shipping fees. Any place like Amazon, or Midway USA, Optics Planet. Don’t change shipping fees when you buy a 200, 300, or 500 Scope. But Darren, does "
"After contacting AOA and speaking with Rich, about buying a compressor, he asked me several questions as to how the compressor would be used. I explained that I fill my friends large air tanks and I needed a compressor that could handle a high demand of constant use. I had been on the AOA website and knew what my options were. Rich told me that the Daystate 4500 would be what I needed. "
"perfect transactions past 5 yrs"
"My order arrived with cosmetic damage. I wrote AoA and told them to check their inventory as I didn't want anyone else receiving a disfigured item. Rich offered to replace it, but I told him it wasn't worth that much work. He said he was doing it anyway and sent a new one with a return label for the original piece. One just doesn't find service like that these days. I'm a lifelong customer now. Thanks Rich."
"I needed a good quality air rifle for pests in an abandoned building and searched the main merchants online. I watched several videos and liked those done by Airguns of Arizona. I sent an email telling them of my needs and asking about one of their offerings-Weihrauch HW50s Hunter package. Rich responded very quickly.
The next week I called with additional questions and Rich called me back, that doesnt always happen. I placed the order on a Wednesday, they set it up and sighted it in and had it in the mail by Friday. The packaging was excellent with almost no chance of damge short of running over the box with a truck. The HW50s is way nicer than I expected and is supremely accurate. Overall I am extremely satisfied with the gun and even more satisfied with the service. I think I am hooked on airguns now and will be buying from AOA again!"
"Just wanted to give a shout out to Shane - Tech and service department for great service for my DWolf, I have installed the new valve, programming my gun now with programmer, and I have updated all items to AWolf level, except the stock. I am now shooting 50 grn pellets with one hole accuracy at 36 yrds in my back yard range. That is pretty spectacular and std deviation of 2 fps except beginning after fill first 3 shots are ramp up or down, std of 7fps and same when falling off the reg. This is particularly good for windy conditions. Shane gave me some tunes, that just make the gun unbelievable. 130 bar about 50 consistent shots with only a 380 cc bottle. Freaking amazing.
Also Darren over seeing my orders, making quick changes and adding items.
Logan too in sales.
Great work guys!!!"
"I always wanted a Daystate, and the "We the Plinkers" Package did it for me, I have owned PCP's and compressors, but decided to buy a premium pkg just to treat myself. Called Rich at AOA, he answered my questions and I placed the order complete with a new compressor and tank. I am so happy! the gun is everything I expected especially the trigger. Thank You AOA and Daystate"
"Have purchased several air rifles from AOA an have always received them in excellent condition. have talked with them many times on the phone have always got my questions answered. The staff is vary knowledgeable . An always get a response on EMails. I highly recommend AOA "