"I Shouldn't need a prescription to get Foley catheter I didn't need one when I place my last order"
"Looking forward to the product arriving - checkout was easy and simple. However I started at the ADC website which promised 2 day delivery for first order and a discount. Once I opened my cart I was in a second website that didn’t seem to recognize my “first order” status and defaulted me to 7 days shipping. So I’ll have to go find some adult diapers elsewhere to get me to when these arrive.
It would be helpful if the HPFY website had information explaining their relationship with ADC. It was confusing."
“Hello,
Thank you for placing your order with us!
You can review and track your order online by visiting the My Account page. At HPFY, customer satisfaction is of utmost importance.
We want to inform you that Adult Diapers & Chux is a sister company of Health Products For You.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
Thank you again,
Team HPFY”
"Some of the best products available, are here and at a much better price than any other trustworthy site I've experienced!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Adult Diapers &Chux, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Adult Diapers & Chux”
"I always search for the best possible price for the items I need. ADC and CHUX are always where I finally land to make my order. Another plus is they are very fast! Last, their selection is huge and always has what I need available. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Adult Diapers & Chux, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Adult Diapers &Chux”
"I have tried several days now to order from my computer and every time I press Add to Cart it says Your Cart is Empty. I finally used my iPad and it seems to have worked. "
"Very easy to order. Great price.Thank you for a wonderful product."
"had problem couldn't order MSC094502 from web site.
I have had this problem before. "
"in stock with fast shipping"
"I enjoy shopping online with ADC. It's fast and easy and the delivery is always right on time!"
"Lots of good products at inexpensive prices. Quick and easy to select items then check out."
"Website is easy to use. Great products. Fast shipping."
"This latest purchase is the 2nd in a row where I cannot redeem the code sent by this company-it is SO FRUSTRATING "
"This is just so easy and professional. Products arrive within days."
"The price went up $15! How are we supposed to afford this on a fixed income? Very sad!"
"I tried for three days to place an order; and your website refused to accept my order. Finally on the third day, it accepted it with no problem. Your customer service was not available Saturday or Sunday. They did contact me on Monday'; but, by then, I was able to place the order. I did get a 10% discount for my trouble, though."
A rep from Adult Diapers and Chux, HPFYCustomerCare, has responded:
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
We have recently been enforced by the local government body to ask for a prescription on many products. Therefore, we are collecting prescriptions for all such products from our customers.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”