"The shopping experience is always seamless and easy. Customer service is always friendly and proactive. The items I bought are very good quality and are stunning. "

"I was subscribed to their elite box subscription where you pay a $20 styling fee that gets credited towards your purchase of anything in the box. There wasn't anything in this last box that I particularly like but as to not have the styling fee go to waste I decided to keep a jogger and tank top set. The pants were too big so there's an option to exchange them which I do for a smaller size. During the check out it showed the joggers at full price but the styling fee was not credited. After contacting customer service I was told that the styling fee would not be applied since I did an "exchange". So in order to not lose the styling fee I would have had to have kept an item that doesn't even fit. Customer service didn't seem to care about this fact so I went ahead and canceled my membership. "

"I had a subscription, no issues with that. I received my box, and needed a smaller size. I was charged full price for the item and my styling fee was not applied to purchase because I exchanged for size!!"

"I bought a set of silk pjs for a girls trip. After sitting around for an hour or so in the I got up and they ripped clean down the front of the crotch. I was very disappointed in this purchase."

"Ordered something for my wife. A bra and **** set, they sent two bras one which was way too small and one that was the right size. I emailed them over a week ago and still haven’t got a response. No reason to keep my subscription with this kind of customer service"

"Love everything so far. Everything is wonderful"

"Horrible I didn’t get my order "

"The perfect thing to spice up the bedroom"

"I love that you have larger size bras and they are ALL super ****. I feel **** wearing them under my work clothes, secretly knowing how **** I look under my clothes!"

"So tired of giving this company chances only to be disappointed. Product was delayed severely and I was offered a credit for a future purchase instead if money off the current order. Clothes are very uncomfortable and never fit quite right and can’t be returned so I’m just stuck with it. Cancel my subscription. I won’t be shopping with you again. "

"I loved the bra, it fit well and is super cute. Thank you!"

"Ordered a popular item from here and got something completely different that was not even close to what I ordered or the same style. Yes I was able to receive assistance to exchange but was unable to order what I had originally ordered due to high demand and low stock. Now I have to wait to see if the size I need will be in stock but hasn’t been yet. Frustrating process. "

"Everything fits just right and feels great"

"I was my first time ordering from this site, and I am extremely pleased with my order. The unique and stylish designs for plus-sized women are incredible. The fabric and fit of my products were perfect, and the prices are great! You've gained a faithful customer!"

"Sure I may have missed a box to uncheck to not participate but clearly it's not disclosed in a manner that is transparent to the customer. I won't be back...who needs $35 a month is underwear and lingerie! "