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Product & services pricing
3.75/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.67/5
Customer service:
3.86/5
Return/Replacement policy:
4.11/5


4/5

2024-04-22

Adagio teas

"They have a wide variety of teas for everyone. From the more high caffeinate black teas to low caffeine teas like Green or white teas. They have several decaf options as well. I have to say that this is one my favorite places to purchase teas, the have mainly loose tea leaves, but some tea bags as well. They insure that all of their teas are perfectly crafted and come from the best sources available. "

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5/5

2024-04-01

Experience different tea.

"Experience different kinds of teas that I’ve never had before and expand my tea knowledge and preferences. "

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5/5

2024-03-27

Highest Quality and Selection

"A long time customer, everything about this company is top notch. From the quality of their tea to their customer service, it keeps me coming back."

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5/5

2024-03-23

My Tea Tasting Experience was...

"Wonderful! All of the teas I ordered were fantastic! I have had the pleasure of brewing Black, Oolong, Green and flavored teas and every steep has been amazing. "

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2/5

2024-03-11

Don't waste your money on the tins!!

"Some of the teas are quite good, but...whatever you do DO NOT BUY THE TIN. They are at twice the cost of a regular sample but with less tea and in a completely useless tin that causes the tea to spill about as you open it. The tin is completely non-functional causing the need to transfer the tea to another container or bag. I purchased a total of 6 different tins, 1 tin contained .58 oz of tea while the others contained. 75 oz. It's not surprising that it does not list anywhere how much tea there should be in a tin. At $6 each I would have expected a sample larger than or certainly not less than the amount of a regular sample. I will not ever purchase tins again."

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Rep reply posted 2024-03-11
A rep from Adagio Teas, adagioteas, has responded:

“Hello Brandy, sorry to hear about your disappointment. We do not list the weights of the signature blends because each tin will be different, depending on the blend. Our team hand makes every custom blend and stuffs them as full as possible. Depending on the ingredients, each tin will have different weights. Hope you can understand!”


5/5

2024-03-03

I have tried over 100 of their teas

"I have tried over 100 of their teas. They offer inexpensive (yet generously sized) samples of all of their tea varieties. They provide clear descriptions of all of the ingredients in each tea, and seek to educate people about the origins of the tea and the lives of the farmers. Even if I didn't care for a particular tea I tried, I could still tell that it was of high quality (and just not "my thing"). Adagio has a loyalty club that recognizes people who contribute to the community and who are frequent buyers. If you use their website, they'll connect you with "Masters", which are more refined, elevated teas. There are a few that you need to try if you love tea -- check out the Da Hong Pao ("big red robe") Wuyi rock oolong."

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5/5

2024-02-25

TEAriffic

"I love Adagio. They have such a wonderful variety of teas. From traditional standbys to blends created by customers. I have been using them for several years now. Orders are always accurate and arrive in a timely manner. The tea can be expensive, but well, well worth it!"

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2/5

2024-02-09

Utilitea Kettle poor quality

"The teas from Adagio are decent. But the quality of the new Utilitea Kettle is outrageously poor. Broke after 5 months and customer service refused to make it right."

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5/5

2024-01-30

This company was AWESOME

"This company was AWESOME with communication. They were professional and easy to work with. "

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5/5

2024-01-29

AMAZING SELLER AND PRODUCTS!

"Bought Manuka Honey and it lives up to the hype! I take 2 tsps every morning in warm water and it has really helped my digestive system! Great flavor, packaged well, shipped quickly! Will be a repeat customer! I'm now telling all my friends of the benefits and where to get it! Adiago teas is GREAT!!"

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5/5

2024-01-24

great service need help and they came through fast and well

"The chat worked well and helped me a lot"

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5/5

2024-01-13

Love Adagio Teas

"I've been purchasing from Adagio for probably close to a decade, I recommend them to everyone I know. I've never had an issue with a purchase from them, and I order from them, a couple of times a year. Easily my favorite place to do e-commerce. The prices are always reasonable, the quality is always high, I've never had to reach out to customer service but I can only imagine they're great too."

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5/5

2023-12-29

Wonderful world of personalizable tea!

"Being able to combine different teas for your own personal blend is a lovely experience that never seems to get old. Check out Fandom teas for blends inspired by favorite ls from pop culture!"

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5/5

2023-12-08

Good products from adagio teas

"I’ve been drinking their teas for a while, and I keep getting surprised by their flavors each better than the last one."

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5/5

2023-11-28

Lovely teas, lots of choice with good tools to find what you like

"I have had 9 different teas + a sample pack with a bunch of others from Adagio Teas. I'm a fruit tea person mostly but started drinking green teas for caffeine. I wanted something that was easy/pleasant to drink like a fruit tea and have been very satisfied with Adagio Teas.

I think Adagio makes nice quality tasty tea. They have a lot of choice, which is a bit tough if you are like me and easily overwhelmed, but the sample packs are useful and efficient for navigating that. Having out what I like (using the samplers), I find reordering easy and convenient.

I like the citron + citrus mint green teas and their jasmine teas. I also enjoy the fruit teas, although the ones in the pack I got (Orchard Herbals I think) taste pretty much the same :). Some of the green teas from the sample pack were a bit bitter or grassy, but the pack helped me figure out which ones work for me so I recommend it nonetheless.

The custom tea blends are fun. I got one as a gift and like it, but there are a lot so I don't know how I would pick one myself. There is a filtering function to search through custom blends but again a lot of choice and tough to sort through IMO.
"

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