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prmaina
Verified
5/5

2005-04-27

"Awesome service. Very attentive and knowledgable tech service! I am Very Satisfied with ActBuy.com"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
mortichi
Verified
5/5

2005-04-27

"GREAT JOB AT GETTING ME MY ORDERS QUICKLY!!!!!!!!!!!!!!!!!!!!!!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Being trustworthy
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Being knowledgeable
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Overall customer service
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site
beatmaster
Verified
5/5

2005-04-16

"to be completed upon delivery.
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Overall quality of the company
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sleepyguy007
Verified
5/5

2005-04-16

"wow, outstanding customer service. I had one small problem and it was taken care of by the marketing director. I am amazed at how quick they shipped too, i had my product within 1 day."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
pdog
Verified
5/5

2005-04-02

"Highly recommend actbuy.com! Smooth transaction and friendly customer service."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
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Is trustworthy
gillyco
Verified
5/5

2005-03-27

"This is my first order with ActBuy. I was very impressed with ActBuy and will be shopping again there soon. ActBuy's website is easy to use, they have a good selection with very competitive pricing. After I placed my order the service was superb: they kept me informed by email of the status of my order and I received my computer parts in 3 days. I highly recommend ActBuy.com to anyone who is looking to purchase some computer parts online!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
simon.chen
Verified
5/5

2005-03-09

"great and accurate service. cheap shipping cost with the best price. very impressive with this new on-line store. I will visit this store more often. amazing thing is, I got one pc of ATI original X850XT here. this store always has some new and hot video card or motherboard. worthy to visit. always something to get from here."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
sniperwolfxt
Verified
5/5

2005-03-08

"You're the only storefront that replied with the items I need for a hard gamer! high end video cards! high end motherboards! both compatible!!! and delivered in 2 days! cool! Will tell my buddies about this site! Thanks Tlan! You are great!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
emmalee
Verified
5/5

2005-03-07

"I called actbuy.com before I purchased a vedio card. They answered all my questions. I received the card next day after I purchased, which is what I need for my computer. Fantastic customer service and fast shipping. Thank you. I Will buy again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
s_jean1930
Verified
5/5

2005-03-06

"Actbuy is a very simple website to navigate through. I was very satisfied with how fast I got my order. I would recommend Actbuy to all my friends and family!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
atm6
Verified
5/5

2005-03-06

"it is a really great store and you can find anything you want. also, it has really low price and great service. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Smith411
Verified
5/5

2005-03-06

"You have earned my trust and my future business!

I called with some questions and placed an order for some parts early Tuesday and I received the parts on Thursday. Excellent packaging, very reliable. "Jack" was very friendly and courteous while answering all of my questions.

I am very pleased with ActBuy and will gladly do business with as well as recomend to my family, friends and coworkers!

Thanks Jack and ActBuy.com
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
davidh42a
Verified
5/5

2005-03-06

"Excellent vendor, extremely responsive to customer comments and emails, just overall a 10! I will definitely come back. They have proven themselves a winner!"

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Pricing of products and services
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dannyhjiao
Verified
5/5

2005-03-05

"This is first time I bought from you. everything went very smooth. I like your fast shipment with excellent packing. I hope you guys can carry more hi-end video cards in the future"

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Beamer545
Verified
5/5

2005-03-01

"AWESOME! I LOVE YOU GUYS! I LOVE ACTBUY!
I got the BEST deal on the SLI Motherboard I got and this was the the 1st and place that actually had them in stock for the awesome price, my order shipped the same day and I got it in 2 days!

I'm extremely happy with actBuy.com, I will shop here again in a couple of weeks. You ROCK actBuy!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy