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Verified
5/5

2012-12-16

"Excellent customer service. Very nice to deal with. DELIVERED ON TIME EVERYTHING THEY SAID THEY WOULD!!"

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Verified
5/5

2012-12-15

"I called acousticsounddesign.com a day before I ordered my new Klipsch RF-7ii speakers online and the person I talked to was very friendly. When I placed my order I was pleasantly surprised because I received 2 replies that night. I figured I wouldnt get confromation till the next day. My order was shipped out pretty fast. Thank You"

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Verified
5/5

2012-12-08

"My recent purchase of Klipsch RF 7ii Floor Speakers and a Klipsch RC 64ii Center Speaker were delivered within 5 days. I am extemely happy with Acoustic Sound Design's service. The speakers
are awesome!
"

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5/5

2012-10-16

"Got a great deal, and great service.

A pleasure doing business, and everything arrived 1 week after ordering.
"

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5/5

2012-10-01

"I was comfortable buying most of my home theater system online just based on reviews. But I was not as comfortable buying speakers that way. I bought all my Klipsch speakers at
www.acousticsounddesign.com. Since they sold a full line of speakers I felt comfortable that they were objective about the RF-7 IIs versus competitor speakers they sold. They helped me find the right speakers for my room and listening tastes, and to match the speakers for the whole home theater.

After one month I am very satisfied with the sound of the speakers, that the speakers are well matched, that I bought the right quality of speakers for my listening tastes, and that I received fair value for my money spent.

I would highly recommend buying speakers from Acoustic Sound Design and especially speaking with Mike.
"

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5/5

2012-09-14

"Great product and fast shipping from Acoustic Sound Design. The customer service is very nice and helpful. They answered all my question in time manner and they gave a great discount. "

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5/5

2012-09-10

"

I was a little skeptical at first, simply because I was saving a lot of money. Well I now have my klipsch rf-82 and the 5.1 package and need to say I am beyond satisfied. Mike at acoustic sound also gave me pretty good advice on the receiver and now have the maranta sr5007 and find it incomparable to the Bose lifestyle I have retired to my bedroom. Shipping was a breeze and took an expected week. All in all very satisfactory service and I shall definitely go back for all my home entertainment needs.
"

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Verified
5/5

2012-06-19

"I had a great experience with Acousticsounddesign.com! They had the best price I could find on some Polk RTI A9 speakers and they shipped them quickly and securely. Speakers arrived in perfect condition. I would definitely buy from them again! Call or chat with them for their best price!"

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Verified
5/5

2012-06-11

"I bought (2) Klipsch RF-7ii's, (2) Klipsch RS-62ii's and a center Klipsch RC-64ii all for a great price. Mike was great to work with and shipping was fast (less than a week). I would do business with them again."

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Verified
4/5

2012-06-11

"I recently bought a pair of Klipsch RF-7 IIs from Acoustic Sound Design and love the speakers. I am an avid Klipsch user and the Klipsch RF-7 IIs were a good addition to the mix. The RF-7 IIs have great highs from the Klipsch horn technology and great lows from the dual 10" woofers. Overall, these speakers offer great sound for movie and music lovers.

Furthermore, Acoustic Sound Design has competitive prices on their speakers and are also an authorized Klipsch Dealer. That was important to me since Klipsch will warranty their project.

-Myles

www.acousticsounddesign.com
"

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Verified
5/5

2012-05-11

""bought klipsch rf7ii,rf82!!and rc64!! pair for a great price. fast shipping in great condition will buy from again!" "

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Verified
1/5

2012-03-23

"STAY AWAY FROM THIS MERCHANT!!!!!!!!

HORRIBLE, HORRIBLE, HORRIBLE Customer Service!!!!!!
I too was shocked by this guy's behavior. Very very disrespectful!!!! I called in to cancel an order and all of a sudden this guy gets all angry on his own and used F*** word multiple times and spitting type of voice just before handing up. Who does that to a customer. And I was talking nicely and friendly to him. On top of that, he is charging for canceling the order (cancelled on immediate next day) when the shipment has not even left their facility.

MOST HORRIBLE SERVICE I HAVE SEEN SO FAR IN MY LIFE!!!!!
"

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Verified
5/5

2011-12-09

"bought klipsch rf7ii pair for a great price. fast shipping in great condition will buy from again!"

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Verified
5/5

2011-11-17

"I bought the Klipsch rf7 surround package and love them. Acoustic Sound Design keeps there overhead low but still gives great service and great prices"

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Verified
1/5

2011-10-12

"STAY AWAY!!! HORRIBLE HORRIBLE HORRIBLE!!!

Customer service is disrespectful and insane. Called them after they failed to deliver what they supposed to. I was even nice and the guy (only guy in this company by the way) was completely disrespectful and so rude, that I was shocked. I bought a pair of speakers for $500 and he treated me like I am some cheap person. I filed a complain with Klipsch already and I will make sure that it will go to the directors of Klipsch. This is a Shame for Klipsch to Authorize such "companies" to sell their product.

This is in fact my worst customer service experience in a lifetime.
"

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