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Verified
5/5

2003-12-04

"The Product was Shippt on time and it all workt as promiced.
I told all my Frinds.
"

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5/5

2003-12-04

"Great service saleshelp professional... would order again as soon as my needs dictate. Joe was great and friendly and does a great service to both his customer and company !!!"

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Verified
1/5

2003-12-04

"Everyone is name Joe there. I ordered Olympus C750 and received and email for verification. I called the next day and confirmed my CC#. Joe said I'd receive item in 2 wks. I asked whether it's in stock and when it'll be shipped. He said yes and it'll be shipped in 1 to 2 days. An hour later another Joe called and said the item is Back ordered for 4 weeks. I told him I need for Xmas and want to cancel the order. He said he'd cancel the order and send me a cancellation confirmation via email. Now 2 days later I'm still waiting for the email."

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Verified
5/5

2003-12-02

"Great service. Product came fast. Joe was very helpful."

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5/5

2003-11-26

"Tom @ ext 412 was helpful, truthful and knowledgeable about product line."

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5/5

2003-11-25

"I spoke with the gentleman at ext. 412. I busted his chops pretty well but he was extremely helpful and worked out a great deal for me. Very polite guy."

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Overall product shipping and delivery process
N/A

5/5

2003-11-25

"Joe X411 provided excellent service, advice, and support. My order is being shipped later today so I am expecting my tracking number very soon. I am very happy with the rock bottom price I received. Thanks for all your help Joe, we will be doing business again soon.

The guy from New Orleans :)
"

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Overall quality of the company
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-11-24

"Tom,
X412
Good job and helpful with order. Tracked shipment and delivery schedule. 5 stars for knowledge on camera and accesories.
"

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Overall product shipping and delivery process

Verified
5/5

2003-11-23

"Aces Club had the best price I could find for the Canon G5 with a reasonable shipping charge. After placing the order I received a call from a sales rep offering additional items and supplemental warranty. I declined and he was very polite and professional. The camera arrived in 8 days and it's really cool. Terrific price for the product. A good internet shopping experience!!"

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N/A
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N/A
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Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2003-11-19

"Joe was great and accommodating. Service was very helpful and everyone was easy to work with."

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5/5

2003-11-19

"Tom was great. He had great personality and helped me out tremendously. I wish they had more employees like Tom and more companies like Aces Club. Tom, ext. 412 helped me."

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Overall quality of the company
Pricing of products and services
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5/5

2003-11-19

"Very friendly and curteous, made me a good deal on a Digital camera package."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent

Verified
5/5

2003-11-19

"I dealt with Sal, xe. #407, and he was very healpful, knowledgable, and kind. I would buy from Aces Club again in a minute. I picked up a Minolta Demage A1, high speed memory, and some other stuff, and Sal did me right. Good deal, good service... what more can I ask for?"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site

5/5

2003-11-18

"Tom, 412.
Just ordered a digital camera. I was very satisfied with the knowledge of the sales person. He gave me exact price and shipping charges and other details. If the item turns out to be good,I'll definately order from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A

Verified
5/5

2003-11-18

"I was very pleased with the pricing and customer service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site