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Verified
5/5

2008-10-24

"ordered a pair of Prada shades on Friday, 10/17... they shipped next business day, received my shades yesterday... love them, love them... prompt service, excellent Customer support... will order again... highly recommended..."

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Verified
5/5

2008-10-24

"I don't do a lot of reviews, but let me tell you something here.. After doing extensive research I decided to place an order with ABS-Sunglasses. Reason - I found a model I was looking for a long time and PRICES WERE UNBEATABLE. Even though I saw a few negative feedbacks I decided it's worth a risk, and besides I was protected by PayPal. So I placed an order for 2 pairs. One model was in stock and the other one was on a backorder. I called and spoke with a Customer Service representative who turned out to be extremely helpful and even called the company and confirmed that the second pair would be available in about a week. I asked the first pair to be mailed UPS 2nd day and it was delivered perfectly on time. Oh, and THEY WAIVED SHIPPING CHARGES for the second pair! WHAT A DEAL!! They mailed it UPS ground and I received it yesterday in a perfect condition and 100% AUTHENTIC. I'll certainly recommend this site to friends of mine. Thank you guys!!"

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Verified
1/5

2008-07-11

"Ordered a pair of glasses, a week later received an email saying the color i wanted was not in stock and to either pick one of the colors they had or get a refund. I called to pick another color and was informed THAT was not in stock. Sp i finally agreed on the color they did have in stock and was told it would be shipped that day and recieve it the following. I did NOT recieve them the day expected. The my rep was ""Oksana"" and seemed to be helpful about replacing my order. But once they knew they had my money they acted like a bunch of stuck up *******. The glasses still havent arrived, but they better be right!"

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Verified
5/5

2008-05-04

"very nice website. i tryed ebay but got replica from them. this site selling really authentic models. my model was on backorder 1 wk but customer support was very friendly and refund me shipping fee. i got confirmation email and call from them. they have future to see order status if you was registered on site so my experience with abs-sunglasses was very positive. i got my ed hardy model for less and it is brand-name sunglasses."

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Verified
1/5

2008-04-24

"I have never dealt with a company who cares less about customer service than ABS sunglasses.
I purchased some frames almost 3 weeks ago. In that time I sent three emails to find out when my glasses would arrive. (This was the only way to contact them as the phone number goes straight to an answering machine!)...I received nothing in return. After finding that my credit card had been charged, I was fortunate enough to open a dispute with paypal so that I could find out what was going on and perhaps recover the money.
The very next day I received an email from Paypal explaining that the dispute was closed and my money would be refunded. I still never received an explanation from ABS sunglasses. Very strange?? If the frames were on backorder, I would have waited, but the silent wait made me too anxious.
I would strongly suggest against purchasing anything from this company.
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Verified
1/5

2008-01-29

"I researched far & near, found they were the most cost savings, placed order, & like last review, no confirmation, I had to keep following up every 2-3 wks in order to find out status, even then took them like 3-5 days before e-mailing me-with vague response. It just arrived, at another location, but 3- freaking months, unbelievable!!
Would never recommend going there, rather spnd more get it sooner...not worth hassle...
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Verified
1/5

2007-09-19

"This company did not send a confirmation email regarding my order, did not send a notice that the product was back-ordered, did not send any notification regarding the status of my order and did not respond to my inquiries in a timely manner. I still haven't received my product yet and I still dont have an idea of what the order status is.
After this experience, it would be very difficult for me to say this company was worth dealing with.
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Verified
5/5

2007-08-13

"fast shipping and nice phone representative. really authentic model like was described."

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