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Verified
5/5

2011-09-07

"I received my first AYPearl order yesterday and I have been up all night doing inventory. I was SO excited I could not even sleep! AYPearl products are exquisite; each piece is uniquely stunning! The quality, creativity and beauty of each piece is absolutely amazing! And so is the price! The service was excellent, personal and timely; Silina was extremely helpful as I placed my first order with AYPearl. To think this package came all the way from Beijing, China to Kansas City, MO USA in excellent condition is also amazing. Everything was packed nice and tight to prevent breakage; all pieces arrived whole and intact. Our grand opening for our new Boutique, Pearls & Pizzazz, is in three days and this AYPearl order will make it a great success! Thank you AYPearl for helping us get off to a great start with your amazing products! You have won my trust for service and quality; I will surely be shopping with you again!

Joy Martin
Pearls & Pizzazz Boutique
Kansas City, MO USA
"

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Verified
5/5

2011-09-07

"Really excellent service. I would love to see some really high-quality crystal hair combs and tiaras. This is what i would like to purchase next! Very pleased the minumum order is $100- this way I can only buy product i need. Great!"

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Verified
5/5

2011-09-07

"Fantastic delivery time. Loved the product! Thank you for shipping to the US quickly and accurately. I was hesitant with my first order not knowing for sure where or why I was ordering from but "FANTASTIC JOB". thank you!"

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Verified
5/5

2011-08-12

"excellent service, on time delivered,fast-stepping,
good quality,
"

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Verified
3/5

2011-08-02

"Hi Selina,

Thank you, I have received all the items and everything was pretty much ok. I had some trouble with the customs so please do make the invoice separate for products and delivery cost next time. I will probably order again, most of the items are nicer than the pics.

Best regards,
Andreea
"

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Verified
5/5

2011-07-29

"Hello Selina,
Thank you very much, your service was great. At times I had a hard time getting on your website.
For the most part the jewelry is beautiful, I do wish that better quality earring hooks and necklace clasps were used on some of them, and others were fine.
I did have one bracelet come in without a clasp and there was one necklace that is so ugly I'm not even going to display! - you asked..one out of 56, not bad.
I will be placing another order, but I want to stay with just the stronger clasps and earring backs.
The shipping is pretty high!
Sheila
"

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Verified
4/5

2011-07-15

"very quick and professional service, good quality of products, but more shipment methods needed for smaller countries."

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Verified
5/5

2011-07-14

"I received my order yesterday and I was very pleased! The order arrived very quickly and the quality of all goods was fantastic. I am very impressed with this company and would recommend them for business."

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Verified
5/5

2011-07-07

"I received my order yesterday afternoon and it was like Christmas as I opened my order. All of the pieces were beautiful and well made. I will certainly being ordering from you again and ordering from you soon. And the process from when I placed the order until the time the order arrived was just a little over a week, what great service, what great designs! AY Pearl, bravo!
Brandy, Virginia
"

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Verified
5/5

2011-07-04

"Wow everything is beautiful!!! Excellent service and very kind. They were accurate and all items were intact and well made. Thank you."

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Verified
5/5

2011-06-24

"Not for a long time has received the order. I remained is very happy with quality of production. Process of purchase and the information from shop was pleasant. As well as it has been written on a site-all of an ornament from natural materials. Very beautiful and stylish. I hope for long-term cooperation. Thanks."

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Verified
4/5

2011-06-21

"I was very surprised to come home yesterday to find my order waiting for me. I thought it would take another week before I saw the jewelry.

The first item I opened was a chrystal necklace set with bracelet and earings. The bracelet crystals fell apart in my hands apon opening. Then i opened another chrystal set and every thing was fine. Then another and the earings fell apart. I was a little upset and then as I opened more off the jewelry things were fine until I opened a ring and that too was broken. Then I opened a pair of chrystal earring and they too were broken.

I ordered a lot of stuff and I must say that I am happy with the quality for the most part. I actually can not believe how good the quality is for the majority of the order. I kept opening things and for the most part I am really was happy.
I am also very happy with dealing with AY Pearl because I think your customer service is very good. I think it's great that you have this follow - up survey too. Other companies don't do this. I think your products and your customer service is worth the price I paid for the jewelry. I'm not worried at all about the broken jewelry.

Thank you and have a very nice day.
"

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Verified
4/5

2011-06-15

"I appreciated your email. Yes, I have received the package last week, but I was in the middle of other merchandise, so I haven't had chance to go through them. The only thing I did not see and should have be there is shipping list that show all the items you sent me so I can match with my order and check them off. You can also email the list to me too.
Thanks,
Josephine
"

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Verified
5/5

2011-06-03

"EXCELLENT AND SPEEDY SERVICE. QUALITY IS FINE ON MOST PIECES. IHAD SEVERAL BROKEN ITEMS AND SEVERAL I DIDN'T THINK THE QUALITY MET THE PRICE I PAID FOR A COUPLE ITEMS. BUT I HAVE NOTED THAT WITH PENNY. I WOULD LIKE TO SEE POSTS OR LEEVER BACKS ON SOME EARRINGS INSTEAD OF ALL HOOKS.. ALSO MORE STERLING OPTIONS ON POSTS , HOOKS, AND CLASPS AND RINGS. THANK YOU L BARKER"

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Verified
5/5

2011-06-02

"Shipping was very fast to the US, the communication was excellent, and I couldn't of been more happy with the quality of the product I received.
Laura
"

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