"I just got off the phone with Steve from AVA and he was extremely helpful, polite, and fun to talk to. He helped me get the Wifi/Bluetooth chip I wanted and answered every question professionally. above and beyond customer service. Give this guy a raise"

"We bought a pc from avadirect many years ago, and came back just recently to purchase a server we plan to colo. The price was good, but the best of all was the server performs amazingly. We stress tested it when we got it to determine the power draw requirements, and we got the load average (on linux) to 460, and it was still as responsive as if nothing were running on it. The avadirect team was quite helpful along the way as coronavirus related delays happened -- they were always willing to provide an update and give us estimated timetables for a component to arrive, etc. Thanks avadirect!
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"The team at AVADirect built a great computer, and throughout the process their customer service was excellent across the board. I bought my PC from them almost a year ago and recently had an issue with a windows update that was causing me some challenges with my system I called AVADirect for some IT support and they walked me right through some difficult procedures step by step to get it corrected. Steve on the IT team was amazing, and even stayed after hours to help me out. Really appreciate the great support, helped me out in a pinch."

"I ordered a custom workstation laptop. They processed my order and got the custom work done efficiently. The staff provided good customer service and communication throughout the order. My laptop works great, thank you!"

"This was my first computer from AVADirect. I decided to give them a try based on other reviews and after looking over their web site. I must say I was VERY impressed with the ease of ordering, the many choices they offer for components, and the final price. The system I received is very well built and I am enjoying it thoroughly. I would definitely recommend AVADirect to others looking for a custom-built computer."

"Awesome Customer Service! Well built machine! Support Staff is excellent! They kept me updated with my build because of the delay of parts. Always friendly and ready to help when calling! "

"Even though I've built my own PCs in the past, I thought it was time to have my next PC built by professionals. I looked at all of the choices and reviews and I am so very pleased that I chose AVA Direct. From the Instabuilder process, through a few wrinkles with a faulty out-of-the-box power supply during build, to the delivery of a well packed and protected machine, I could tell I made the right choice with AVA.

My new rig is well constructed, powerful, QUIET!, and a pleasure to use. Thanks AVA!"

"I was able to specify some general system requirements and time frame for delivery. Kyle was very helpful and able to provide parts that were readily accessible and met my needs."

"On creating the order, I was fully satisfied with the HUGE variety of hardware options available. A few days after placing the order, I decided to make a hardware change. I placed a phone call and quickly reached my AVA customer service person that updated my order and ordered the parts promptly. Later during assembly, one part was found to have a compatibility issue with the motherboard. We discussed it via phone and I selected a different component to resolve the issue. Overall the experience was very pleasant and the customer service agent keep me updated on status. AVA had also executed on the build/test largely during the front end of the covid19 pandemic, but completed the work w/o any undue delays. The PC arrived undamaged and in good condition. The machine performance has been outstanding and I've experienced no reliability issues. The build quality is very good and all cables were neatly organized routed within the case. I'd highly recommend AVA for any purchase."

"Shopping with AVADirect was a great experience. The computer arrived well packed and in pristine condition. I was extremely happy to see that the inside of the computer was also well packed with specially-shaped foam in order to keep all of the components stable and in place during shipping. A lot of other places don't put that kind of attention into their work. The inside of the computer was well organized, too. Someone really cared and took the time to make it look that put together. The computer booted right up and has been running 24/7 since February 2020. It's been a godsend through the pandemic, as it has become my work station and my gaming station now. I'll be back when it's time to replace my other computers."

"Not only did I get a great PC, I spoke with an amazing rep who talked me through my needs. I am a 3D designer and needed a robust machine. Although I do have advanced PC skills, Kyle suggested a couple things to make sure I was getting the most bang for my buck. I would definitely use them again (actually, we are currently working with Kyle on a laptop for my kids online classes)"

"Had a friend recommend AVADirect as he uses them for his computers. They not only contacted me when a component was no longer available, but provided info on possible replacements as I didn't know enough about them to correctly decide. Also helped with post sale technical help. Will use AVADirect again as needed."

"Very knowledgeable crew who tried to help me make the perfect set up for my needs. Build quality is amazing."

"I managed to save a lot of money on customizing my computer, got high quality parts, arrived quick, even got a call when something might have changed (didn't but they called regardless). They did well I am definitely recommending them to others!"

"I ordered during the COVID-19 outbreak, so I assumed that it would be a delayed process, but they reached out to me several times during the way giving me updates on status, let me know of parts not available due to the shutdown of the factories in China, suggested alternatives (and even tracked down the hard-to-find motherboard), and finished it ahead of my expectations. Delivery was extremely fast, and the build quality was exceptional. Cable routing was pristine, airflow was so good that the CLC barely even cycled-up fan speed when the processor was under load, despite being a 12-core part. I ordered auxiliary fans, and they even changed the arrangement of the fans to make sure high SP fans weren't blocking flow from the AF fans that came standard with the case, very impressed."