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Verified
1/5

2004-05-08

"I have purchased four pieces of Kingston 512M DDR RAM (KVR400X64C3/512) from them. Last night when I start using the ram to build my computer, I figure out 1 out of the 4 RAM I received are not Kingston. It is "Apacer" and is put into a Kingston box and therefore I was totally caught by surprise when I open the box and figure it out.

It is totally a fraud to me and this is the first time I ever bought from this store, and most likely will be the last time ever.

I have purchased from so many other online stores before and this is the first time ever I got something that is not what I ordered. Since it is Friday nite, so I will try to call them on Mon to see what they will do. But this is such a bad experience so I seriously don't think I will ever buy from this merchant anymore.
"

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Verified
1/5

2004-05-07

"I'm in the same boat as everyone else that ordered about the same time I did. Recieved an e-mail right after I made the purchase and have heard nothing else since then. Sales number is always busy and the Tech Support number has been disconnected. Won't return my e-mails. At least they haven't billed my credit card yet. "

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Verified
1/5

2004-05-06

"I ordered a system from them on the 27th. Initially I was happy that I received a order confirmation within a couple of hours for my Athlon 64 system. However, susbsequent attempts to get emails answered regarding shipping dates led nowhere. No replies to my emails, phone number is bogus. This place is a POS e-tailer and I will NOT be ordering again from these scumbags unless they seriously right their wrongs."

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Overall quality of the company
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Is easy to do business with
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Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Verified
1/5

2004-05-04

"I recently ordered a system and called to check on the status. Their sales lines have been busy for over 3 weeks. Their 24 hour tech support line is no longer in service. They haven't responded to email. It seems very fishy.

I've got to think that anyone who posts anything positive on this company must be working for them.
"

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Is easy to do business with
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
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Verified
1/5

2004-04-28

"WON'T ANSWER CALLS... POOR ORDERING PROCESS... ORDERED April 16 2004, still it's April 27 2004 and my credit card hasn't been charged... order still pending...they picked up once when I ordered and they said my order would go through no problem because I had an error message stating "credit card address and billing address don't match" when they did... guy said it was glitch in the system... well... i just want a refund... but i cant get it cause i tried emailed them and calling them a million times... no responses"

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Verified
2/5

2004-04-22

"Aicomputer.com is the same as aipcs.com - a website that no longer xists. It does not exist becaus they burned a LOT of customers, and their bad reviews can be seen on this very webpage.

This company (aicomputers.com) is the SAME company, and their gig is almost up. Maximum Pc magazine has the story in the May 2004 issue. Please read it before ordering from this company.
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Verified
5/5

2004-04-17

" I am very pleased with my purchase of 2 gaming systems from AI computers (p4's). My relationship with AI computers has been a good one, and only once did I have any serious issues.
When I recieved my computers, one of them had issues and had to be sent back. I was not happy wit this, but the Tech's at AI really went above and beyond the call of duty with me. I was given the lead techs cell phone # and told to call him anytime (im on PST and they are on EST). The issues were fixed and the computer air-mailed back, at thier expense.I have to say that they really went the extra mile for me, and I am 100% satisfied with my purchase. Oh and these systems ROCK!!!!!. I have since ordered headphones from them, even though I can get them from the local stores at a similar price. I decided to give my buisness to them on almost all items for my computers, and have every intention of having a long term relationship with AI.They build good machines, and have excellent cuxtomer service ideals. I would and have recommended this company to my fellow gamers. Keep up the good work guys!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-11

"very fast shipping i am very happy with my tee shirt & thumb screws
thank you
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
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Overall web site
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Verified
5/5

2004-03-05

"Great price, shipped my order the next day, upgraded the shipping (for free) so I could build my new rig over the weekend. Near instant answers to my emails. All-in-all I received excellent customer service, pricing, and got exactly what I wanted! (and a bonus free t-shirt!) I don't know where the negative reviews came from, because my experience was as good as it gets."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-03-04

"I ordered a Zalman 7000 A-Cu CPU Cooler for my P4 at a very attractive price on 2/24 and had it in my rig by 2/27. Very happy with the transaction."

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Verified
5/5

2004-02-25

"My experience with AI was a very pleasant. I paid with my credit card, and did not encounter any issues. The staff was very helpful with selecting the right components for my needs, and delivery was on time. I will be shopping with AI again for my next purchase..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-02-25

"I have to say that my purchase from AI has been a great experience. I purchased an awesome home pc for a great price, and the customer service and technical support was extremely helpful in every aspect. They have great rebate programs for their computers. I would definetley consider buying another pc from AI in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-02-24

"I love the computer that I purchased. It was an excellent buy and is perfect for what I need it for. I would highly recommend AI Computers to anyone who wants a fantastic computer, in fact I have already referred two of my friends to AI Computers. "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges

Verified
1/5

2004-01-18

"Complete Mail oder fraud and running from arrest. We had all his documents ordered to court, coincidentaly enough, not one tracking number could be presented. BEFORE SHOPPING WITH AIPCS.COM OR AICOMPUTERS.COM READ THESE

http://www.bbbnewyork.org/businessreports/Default.aspx?id=73780

http://www.resellerratings.com/seller4533.html

http://www.my3cents.com/search.cgi?criteria=aipcs

http://www.alexa.com/data/details/?url=aipcs.com

AGAIN AIPCS.COM AND AICOMPUTERS ARE ONE IN THE SAME SCAM. FURTHERMORE, HIS "FAKE REVIEWS" BY GAMING MAGAZINE, CALLED THEM TOO.........FALSE!
"

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
1/5

2004-01-18

"I am one of many who is working with the Federal Government and the New York Attorney General to finally bring down AIPCS, AI Computers, Lambros Ballas, etc... (all the same). They stole $248 from me and $175 from my Daughter, beginning last May (My Order). Ballas is going down very soon and so are his criminal pursuits, internet fraud ventures, etc...
THE LAW IS AT YOUR DOORSTEP, MR LAMBROS BALLAS!!! Additionally you are being sued in Civil Court also. GOOD LUCK!!!
"

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Is easy to do business with
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