"The folks I delt with were fantastic, very polite and helpful. The order got screwed up and I did not get the two I ordered, but just one. It got fixed and reordered, but it took 3 weeks, there about, to get the second AED. I had to keep calling in order to find out information concerning the order. So communication was not as good as it should have been. "

"Service was quick and easy."

"Shipping seemed to take a little bit more than I expected but other than that it was a fine shopping experience."

"Due to a recall I was required to send in one of our AED's in exchange for a new one. Due to a serial number/location discrepancy I was then required to send the new one back. The original unit now has 2 bars and a battery symbal on it."

"Customer Service Rep very helpful"

"Product worked perfectly and shipped on time!"

"We ordered our Philips AED from AED.com. It was delivered ahead of schedule, but the pads that came with it were nearly to their expiration date. There was a note included telling us that we would receive new pads soon at no additional charge. Sure enough, within 30 days, we had a full set of new pads. So, in essence, we received double the number of pads that we were promised. I would recommend AED.com to a friend. In fact, I have!"

"The product arrived very quickly and was exactly what we ordered."

"Seemed expensive for what I was ordering.

"

"It took awhile to get the product but when I did I was very pleased with it"

"A great company to deal with."

"Back order without any idea when the order will be fulfilled. Not the first time. If we had a medical emergency and needed these pads it could cost a life..."

"Fast Shipment, easy to order."

"Fast & Easy, Good service"

"Product as ordered and their follow maintenance service has been great as well."