"On tuesday I ordered an iRiver SlimX for the cheapest I could find, and it came with free shipping and 10 free cds. I got a confirmation e-mail the same night, and it said it was being shipped. So, I figured they'd send me an email when it'd been shipped. Well, that wasn't happening...so I checked the website, and where it said "Status" (of my order), the field was blank. So I've just been waiting for something to happen, until today (Friday), I come home to find the package is here! Excellent shipping speed (ordered it Tuesday night at about 9:30 pm, so it must have shipped Wednesday), and it was free! Can't argue with that. It was just a little unnerving about the whole not knowing what's going on thing. Also, I haven't received my 10 free cds, but they said it would be shipped seperately, so it's probably not their fault. Also, this was the cheapest deal I could find, so it wouldn't break my heart if I couldn't get the free cds. I'd order from them again."
"I've ordered from #9 Software many times.
One time I had a question and the person handled it quickly, professionally and had a good grasp of the English language, preventing any barriers there.
It is the FIRST place I check for my software needs.
If other users would read the Microsoft EULA for OEM purchases they would know what they are getting."