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Verified
5/5

2008-06-22

"I have been dealing with this company since Windows 95 came out,I am continually impressed
by their improvements to make everything smooth
and rapid.I always look forward to doing buisiness
with Them! Thank You Kevin B. Hantsche
"

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Verified
1/5

2007-12-28

"The laptop power adapter (for a Toshiba Satellite) I ordered from 4-All-Memory was defective and didn't work. The customer service rep I called was rude and condescending, and he blamed the laptop for the adapter not working. Furthermore, he refused to refund the $8.95 shipping cost in the return, despite the fact that the adapter did work as it was supposed to. Terrible service, non-functional product. Do not shop here."

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5/5

2007-07-11

"Wonderful business! I orderd 2 1GB DIMMs for my iMac from their site late yesterday afternoon and even with free shipping I got my order this morning. I got exactly what I ordered and both DIMMs work fine! I would definitely order from them again."

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Verified
1/5

2007-04-25

"BUYING FROM 4ALLMEMORY IS A HORRIBLE EXPERIENCE. THE MODULE CAME DOA AND I WAS TORTURED FOR 5 DAYS IN ORDER TO GET AN RMA. I HAD TO PAY FOR SHIPPING. BEWARE OF THIS SITE AND SHOPE ELSEWERE!!!"

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Verified
5/5

2006-12-10

"I ordered a memory module for my old IBM laptop. Few days later, I received it from USPS. The module was not working but after making a phone call, I was answered by a very professional customer service rep. He immediately said he would ship the replacement right away and a return label for me to send it back. Four days later, I got the replacement module with the returned label.
I wish they hadn't sent me a bad one in the first place, but I am very pleased with the customer service.
"

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Verified
3/5

2006-12-01

"I placed an order 4 days ago. Up to this moment, received no information other than order confirmation. When I called them today (Friday, around 2:30ET) the message says "I am calling past normal business hours", and then says that the business hours Friday are 7am to 8pm. Funny, isn't it? It's impossible to reach anybody there over the phone.
P.S. Update: I received my order a week after it was ordered (on time) and it all worked ok. Still, I don't understand why the phone support was not available on Friday during normal business hours.
"

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Verified
5/5

2006-10-16

"I recently ordered 2GB of exotic DDR2 667 ECC memory for my new Mac Pro. This memory is hard to get and is a lot more expensive than regular memory.

4AllMemory had the best price I found, they delivered the memory 2 days later with no shipping cost. It was good Wintec FB-DIMM memory that has worked perfectly for me.

Its my first experience with 4allmemory, but it will not be my last
"

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Verified
5/5

2006-10-06

"Quick service. GOod web site. Good prices. Great prices. Great web site. Very quick service. Trying to fill the damn miniumum 50 characters here."

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Verified
5/5

2006-09-27

"Good-looking prices, as well as free shipping, made me look this place up. I was originally sent the wrong part, but a quick phone call got them to send me the correct one with a prepaid return label, with no hesitation at all. Paying $2.50 shipping three ways on a $6 cable definitely lost them money, but I like how customer service trumped it and they got me what I wanted without even trying to point out that they'd lose money on the transaction."

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Verified
5/5

2006-03-07

"GREAT SERVICE!! SPEEDY DELIVERY AND THEY HELP YOU CHOOSE THE RIGHT MEMORY WILL SHOP AGAIN WHEN NEED MORE MEMORY..."

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Verified
5/5

2006-01-27

"This online service is excellent! Ordered friday had it by monday. They also have the resource to find what memory is right for your computer. Highly recommended."

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Verified
5/5

2006-01-01

"good experience, prrompt shipping, no problems with the merchandise"

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Verified
5/5

2005-12-30

"I am just verifying what many have already posted here. This is a top rate site that does business very well. I was going to order online but I called in to make sure the company was reputable by asking some questions. I tried to ask basic questions that might upset vendors with poor customer service such as there return policies and so forth. I came away from this convo so impressed I ordered right then.
Product came to my door exactly when expected. I received a tracking number promptly and the equipment (RAM for a powermac G5) worked with no issue. I will definitely buy from here again. TOP RATE WEB VENDOR.
"

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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
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N/A
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Verified
5/5

2005-11-30

"These guys provide outstanding customer service and have very fair return/replacement policies.

When my order was lost in the mail, they immediately sent a replacement memory card by Fedex at no extra charge to me.

That order arrived a few days ago, but the memory card was not functioning. I just spoke with their customer support representative who was once again very helpful and is going to send me a replacement card today.

There is such a wide range in the quality of customer service when you buy online. There is always a risk that a company will not back there product or make it difficult to remediate a problem with your order.

So far, the folks at 4allmemory have been great. Good service makes all the difference, and makes purchasing online less problematic and less risky.
"

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Verified
1/5

2005-11-12

"After receiving the wrong memory, I tried by email/web to exchange the memory. One week later, I have received one useless email and no means by which to return it. Very poor online service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site