ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2018-01-07

So.... shipping?

"I guess everyone who gave bad stars was all about the shipping. Most.. most places when u do standard shipping you would expect it to take 10 days maybe. I only ordered on the 30th, but everything that I ordered that day from other places has showed up already. Kinda irritated, they have good prices but yea shipping is my issue. They could at least say in an email... something, anything. Ohh well, please send me my stuff, if I would have know it was going to be 2 months like a previous person was told. I would not have ordered from here at all. YYXODHTMF thats my order. Take my money instantly but nothing else.
UPDATE: I received my order, everything is fine, it took a month for it to show up. Ohhh well. Thats what u get for buying from China. They want to give me a 2$ credit for the inconveniences.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2018-01-25

ordered twice - will order again for sure

"Prices are excellent quality is better than you would expect considering what you pay, yes delivery is slow but it's from china it's gonna take a while. i'll sure be ordering again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-01-25

Where is my order ??

"I ordered on 1/15/18 and my order has been untrackable through the website they provided and has not arrived on time whatsoever 1/25/18 I paid for fast shipping !!!? -_- nobody on the email will reply and all I have is order “QZYPIJVJN“ I saw that someone one here has the same problem and rep from 3fvape helped them ?? Any help here ??"


Verified
2/5

2018-01-18

My Return to 3fvape. GOOD price. HORRIBLE cutomer service (again) horrible shipping (again)

"I recently did something I rarely do. I had a bad experience with 3fvape not to long ago. I presented my bad experience to the customer service department, and was unhappy with my treatment, and swore I would never use 3fvape again, this after over two dozen past orders. For those interested the device was a Geekvape Gbox 200w box mod. It hit the market at $88. It can be found for $55-$65 but 3fvape has the kits at $51. Great deal. Great device.

Well they had an item, at a price much lower then their competitors, (at the time).. by the time i received the product, (almost a month) the competitors prices dropped to about the same. Foolish me, I wanted the device so bad, i decided to purchase a color I didnt want because it was in stock. By the time it arrived my color was available at all the larger vendor sites.. vendor sites with much faster shipping.



I have recommended this company many times in the past, and I am sorry to those I have. Incredibly frustrating. I deal with Fasttech, Gearbest, Hotecig, Efun, and Cigabuy to name a few, and these guys at 3fvape are the worse. I have not gotten my vouchers for my product review from there CPRP program, OR my credit voucher for this reseller rating. They instruct you to send them the links to your reviews, which I have, and all they do is say "how can I help you" over and over again. 2 weeks, no vouchers. Last time I did a review for them it was the same thing. A half dozen emails back and forth, and 3 weeks later I get a $2.80 Credit. Hardly worth it.

If you want fast shipping with good customer service, Use hotecig. They do mess up your orders here and there, but they do fix it every time. They at least try.

Only times my packages get jammed up in customs is with these guys too... never customs issues anywhere else. Always an issue.

Too many vendors to put up with incompetence.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services

Verified
1/5

2018-01-19

Shipping........................

"So I placed a order the 01/15/2018 and it's been in China for the past 4 days I think it crappie that the shipping **** I will not be buying anything from this company every again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2018-01-14

Cheap but long wait

"I really like this site cause their prices are amazing but their shipping wait is too long"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-01-10

Crap crap crap

"I purchased an item 9 days ago but didnt recieve any tracking number it just says "(shipping_number)" then i checked the page and it says that there are no order history!? Wtf! But it already charged my bank! I also purchased the fastest delivery option and it is also charged the same day i ordered! This is not what i expected from the reviews! I think you hust made the reviews your selves"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-01-04

Really bad experience

"Really bad experience, ordered on 2017/11/25 material not yet received.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
4/5

2018-01-06

Slow delivery

"It will take awile yo get to you but its worth the wait the delivery time need to get better other than that they are great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-05

Great Selection and Service

"I ordered 2 attys and a coil pack from 3FVAPE their selection and prices were amazing and the shipping was very fast considering it was coming from China to the US much fast than their closest competitor which I have used in thee past but will not be using anymore the quality of the items were also top notch I also love the fact that they use PayPal for payment which makes my info very safe thank you 3FVAPE keep up the awesome work for us vapers our here"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-01-04

Perfect product

"This product is a perfect"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-02

Great place of buainess

"Easy to work with and have everything a person could possibly even need "


Verified
5/5

2017-12-25

very fast and efficient.

"Placed tickets online..very fast and efficient. I got what I want.everything as advertised. I am sure I will be regular customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-12-21

Great experience.

"Great experience. good quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-12-21

Never got product

"Bad seller never got product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges