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5/5

2002-04-29

"I HAD ORDERED AN EPSON PRINTER 1280
PART # C393011 for 420.00 and $15.80 OF SHIPPING. ALL I HAVE TO SAY IS THAT IT WAS QUICK AND EASY.
"

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5/5

2002-04-18

"You have GOT to be kidding! I purchased a pair of Logitech Z560 4.1 speakers for 138 on 4/17/2002 at 1:12:35 AM, and they arrive via FREE ground shipping on 4/18/2002 1:00pm! 1 DAY SHIPPING and FREE at that?! I'm just amazed and HIGHLY recommend this vendor."

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Delivering products on-time
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5/5

2002-04-12

"Excellent service and processing was within the same day. Most items were received next day even with ground shipping. On a previous order the distributor had made a mistake by shipping the order part, but customer service was prompt to respond and continues to try to fix the problem. My calls were responded to right away. I will continue to buy again."

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Overall product shipping and delivery process

5/5

2002-04-11

"These people are incredible! I paid $138 (free shipping - $25 value) for a pair of Logitech Z-560 4.1 Speakers. These retail for $199, and even newegg.com charges more for them (including shipping). I received them NEXT DAY after the order was processed, and the shipping was free UPS Ground. I couldn't even carry the sub down the stairs by myself because it was so heavy. I HIGHLY recommend you order something from these people to simply get the free shipping over $100."

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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
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Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
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Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
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4/5

2002-04-04

"This is the second time I have ordered from them. They had the best TOTAL price on the item I purchased. No problems. I received the item in 3 days. They, like many other online vendors, are using distribitors. Makes sense, no stock keeps prices low, but if something goes wrong it's more difficult to fix. This is probably the reason why I, like others here, for the second time did not receive a tracking number until after the item was delivered. "

Detailed Review Benchmark + -
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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

4/5

2002-03-21

"Good: Free shipping over $100, pretty good prices, decent selection.

Bad: slowish delivery...took over a week for ups ground, no email order varification or tracking number sent, no prices listed on the packing slips/reciepts.

I noticed they are now out of stock (listed as backordered) on the SMC router I got. They may not keep too many items in stock.

If you are buing something small and over $100 (or smaller stuff totaling over 100) and don't care about waiting in suspence for your package go for it.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-03-20

"Brief but great experience. Placed the order on a Monday morning for a set of Logitech Z560 speakers for $138.34 and FREE shipping. Not only are the $199 retail speakers a steal at $138, but shipping alone runs about $35-$45. About an hour after I placed the order, I got an e-mail asking me to give them a call to verify the shipping address (since it differed from the bill-to). Made the call, received my order on Tuesday, and the packaging was top notch. 2buystore definitely gets my recommendation."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time

5/5

2002-03-12

"Best price I could find on an epson printer, good prices on photo paper as well. Item shipped promptly and deliverd quickly."

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Is committed to quality products and services
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Is easy to do business with
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Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
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Ease of ordering online
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Overall web site
Speed of web site
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Web site being easy to use
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