"This is the second time we are ordering, and I will be ordering again. "
"It is always easy to order with 24 hr wristbands. Quality of product and work never fails."
"Very user friendly and easy on the bank account!! "
"Right price, easy ordering! Would use again."
"great platform and easy to use."
"I am very pleased with the customer service and quality of products that 24 Hour Wrist Bands offers.
I will be back many times!"
"Great company and great website. Price is right as well!"
"Great product great service!"
"Very hard to get the product into my cart"
"Great experience, but there was some difficultly uploading my digital assets."
"Everytime I order it's so easy with no complications."
"I hope the products are as excellent as the purchasing and check out process
"
"Website experience was easy."
"Fast easy affordable
The best I’ve found online "
"I have ordered from here before and the bands are great. Previously, I have been able to pay extra for a RUSH order. It still wasn't 24 hours, but would come within a week.
This time I ordered on 10/2 and regular shipping was the only available choice. I paid an extra $0.49 to have the bands made in the USA so that they would be "processed faster and shipped sooner". The expected arrival date was 10/13/23.
I ordered another batch on 10/4 and those are being shipped from China. Guess which order was processed and shipped more quickly?
Neither have arrived so it will be interesting to see which order gets here first...
Also, customer service was friendly but unhelpful on the phone. The chat bot left to "check on my order" and never returned with a status.
All in all a frustrating experience.
The bands are great which is why I gave two stars, the processing, shipping, and customer service are below average.
"
“Hello, We regret to hear your experience. We would like to bring this to your attention that the order was placed with STANDARD delivery options, which as per our agreed Terms & Conditions only provide an Estimated Date of Delivery (not GUARANTEED). Our terms clearly states that in order to have an order by the exact date of delivery, customer need to choose the RUSH delivery options. Also, the original estimated delivery date of 10/13 is yet to come. So, we would request you to be patience & we will try our best to get the order to you as soon as we can. We hope we are able to clarify any confusions. Best Regards.”
"I had a guaranteed delivery for 10/10 and it’s 7:17 pm and my order is still showing pending. I even called customer service today and was told someone would reach back out to me today, and still NOTHING. I should have just ordered from my original supplier!"
“Hello, We regret to hear your experience. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. We wish to serve you better in the future. Thank you.”
A rep from 24HourWristbands, imprint2022, has responded:
“Hello, We humbly apologize if you faced any website difficulty whatsoever while placing the order and are pleased to see that the order was successfully placed. We hope that you will not face any such issues going forward. For future reference, please log into your existing account and then try to place your order so that all required data can be saved in the cart directly. Please note that the cart is refreshed/emptied after a certain period of time and any items on there will be removed. We recommend you saving any artwork file in your computer for re-use so you do not have to design it multiple times. Note that you can also directly call us to have a phone order or a re-order placed on your behalf by one of our representatives. If you require assistance on an active order, please log into your account and open a support ticket or call us directly at 1-855-711-4467. Please contact us if you have any queries or still need assistance placing the next order. We hope to be able to serve you better. Thank you.”